Hi,

Could you email us a troubleshooting report?

* Open the pref pane
* Click the Advanced… button
* Click Create Report
* Email the file that appears on your desktop to
[email protected]

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com





On Mar 9, 1:19 am, Arnout <[email protected]> wrote:
> Hi there,
>
> I seem to have some issues with trying to sync my Google and iCal
> calendar on my macbook. It works fine on my desktop iMac however.
>
> Although the log displays a lot of traffic (added/changed calendar
> events), these are not processed into my iCal. What I've tried so far:
>
> - deleted iCal cache files
> - deleted iCal's -.plist files
> - resetted Spanning Sync
> - made new calendars in iCal to start a fresh sync
> - archived, deleted and re-imported all calendars
>
> All with no luck. Google Calendars are reflecting the right events.
> This is what is logged, after I:
> 1. Resetted Spanning Sync
> 2. Set up syn between an empty iCal calendar and an active Google
> calendar
> 3. Started a sync.
>
> The content of the log file (I removed some personal info):
>
> Mar 09 08:05:32 -- *** Couldn't remove /Users/arnoutdrenthel/Library/
> Application Support/Spanning Sync/syncdb-contacts. (Maybe it was never
> there.)
> Mar 09 08:05:32 -- *** Couldn't remove /Users/arnoutdrenthel/Library/
> Application Support/Spanning Sync/map-contacts. (Maybe it was never
> there.)
> Mar 09 08:05:49 -- Google auth token received
> Mar 09 08:06:16 -- Sync now!
> Mar 09 08:06:20 -- Starting sync
> Mar 09 08:06:21 -- Sync mode for calendars: refresh (no database)
> Mar 09 08:06:21 -- Sync mode for contacts: refresh (no database)
> Mar 09 08:06:22 -- Getting calendar data from Google
> Mar 09 08:06:22 -- Next calendar: Parkeerplaats...
> Mar 09 08:06:25 -- ...done
> Mar 09 08:06:25 -- Google returned 65 items
> Mar 09 08:06:25 -- Processing calendar data...
> Mar 09 08:06:25 -- Added/changed calendar event: ***** @ 2010-02-16
> 10:00
> ***(some more of these)***
> Mar 09 08:06:27 -- Added/changed calendar event: ***** @ 2010-03-08
> 10:30
> Mar 09 08:06:27 -- Requesting refresh sync from Sync Services for
> calendars
> Mar 09 08:06:27 -- Getting data from Apple Sync Services...
>
> Mar 09 08:06:40 -- Sending data to Google...
> Mar 09 08:06:40 -- ...done
> Mar 09 08:06:40 -- Sync complete
>
> Result: nothing was entered in my iCal. :-(

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