Spanning sync works great when first set up with Entourage, but whenever I travel and return to my home office, the sync stops working. When I go into the system preferences utility, the service is turned off, and a new iCal calendar appears in the tab titled "calendars" and the Entourage box is unchecked and the new iCal calendar is checked. I then must uncheck the box next to the new iCal calendar and checkmark the Entourage calendar. I then sync and must reconcile several contacts that have conflicts in the software, but the entries are identical.
If I have several business trips where I sync my Entourage to my Gmail calendar and contacts, I get a new iCal calendar on the "calendar" tab of hte spanning sync configuration page. After several business trips I accumlated several new iCal calendars in this tab. I did try the "start over" command in the advanced preferences and this did clear all the other iCal entries in the calendar tab, but I dont want to reinstall this software after every business trip. I cannot seem to find a tech support email or phone number for Spanning Sync. Is this company legit? Do they take customer service seriously? Is there a solution to this bug in the software? -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
