Hi Aaron,

I'd suggest signing into your Google account using your web browser.
You should get the same CAPTCHA request and you should be able to
verify it there.  Once it's verified, try signing into Spanning Sync
again.


-Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com




On Jun 20, 10:33 pm, Aaron <[email protected]> wrote:
> I recently had reason to "Start Over" on my spanning sync installation
> (latest version as of today), and when I enter the Spanning Sync
> PrefPane to enter my GMail account username and password, I get a pop-
> up after I authenticate that asks me to fill out a captcha
>
> The pop-up states, "Google requires that you verify your account
> information." It asks for my "Account name" and "Password," just as
> before, but then also has a blank spot where evidently a captcha is
> supposed to appear, and the text says "Enter the correct password
> above and then type the characters you see in the picture below."
>
> Problem is, there's no "picture below." It's blank.
>
> I use Google "two-step" authentication, and I did generate a special
> password for Spanning Sync, just as I had done previously. It used to
> work just fine, but no longer!
>
> Note that the blank captcha pop-up appears whether I use my regular
> Google password OR my specially created Google two-step "application
> specific" password. I've also tried adding and removing the @gmail.com
> portion of my username, but to no avail.
>
> Help?

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