Hi Byron,

Seems to work now! Although when I authenticated in a fresh browser
(no cookies, cleared cache, etc.) I didn't do the captcha, just the
two-step authentication.

Thanks!
Aaron

On Tue, Jun 21, 2011 at 12:23 PM, byron.shaheen <[email protected]> wrote:
> Hi Aaron,
>
> I'd suggest signing into your Google account using your web browser.
> You should get the same CAPTCHA request and you should be able to
> verify it there.  Once it's verified, try signing into Spanning Sync
> again.
>
>
> -Byron
>
> ---
> Byron Shaheen
> [email protected]
> http://spanningsync.com
>
>
>
>
> On Jun 20, 10:33 pm, Aaron <[email protected]> wrote:
>> I recently had reason to "Start Over" on my spanning sync installation
>> (latest version as of today), and when I enter the Spanning Sync
>> PrefPane to enter my GMail account username and password, I get a pop-
>> up after I authenticate that asks me to fill out a captcha
>>
>> The pop-up states, "Google requires that you verify your account
>> information." It asks for my "Account name" and "Password," just as
>> before, but then also has a blank spot where evidently a captcha is
>> supposed to appear, and the text says "Enter the correct password
>> above and then type the characters you see in the picture below."
>>
>> Problem is, there's no "picture below." It's blank.
>>
>> I use Google "two-step" authentication, and I did generate a special
>> password for Spanning Sync, just as I had done previously. It used to
>> work just fine, but no longer!
>>
>> Note that the blank captcha pop-up appears whether I use my regular
>> Google password OR my specially created Google two-step "application
>> specific" password. I've also tried adding and removing the @gmail.com
>> portion of my username, but to no avail.
>>
>> Help?
>
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