Hi,

You may be experiencing an entirely different issue.  Can you send me
a troubleshooting report (Advanced-> Create Report) so I can
investigate.

I'm not sure what you mean by Spanning Sync relying on Google's good
will.  We are very good partners with Google and this outage has
nothing to do with that.  This is not some Google strategy to kill the
Spanning Sync service.  This is an unexpected problem that Google is
aware of and is working to fix.

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com




On Jun 28, 3:27 pm, Hausii <[email protected]> wrote:
> After almost one month of problems I have something new... It doesn't
> show up as error, but it just doesn't sync any changes from Google to
> iCal. That's even worse so you don't even know if something went
> wrong...
>
> I really think this is unacceptable; the least that should have been
> offered to members is a free extension of the service or some sort of
> other incentive. And as others have already stated this should have
> been made public that you are relying on Googles good will and not
> some sort of business support. Since almost one month this is
> unusable. If only busycal could sync contacts!

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