Hi Pierre, Could you email us a troubleshooting report?
* Open the pref pane * Click Advanced * Click Create Report * Email the file that appears on your desktop to [email protected] Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Jul 7, 12:30 pm, Pierre <[email protected]> wrote: > Did NOT work. I deleted all the duplicates and created a new event. > The old duplicates have come back in addition to the new event! Also, > edits in iCal of existing events show up as separate new events on > google together with the original event. So, every time I make a minor > edit I get a new event created!!! HELP!!! > > On Jul 7, 9:55 am, "byron.shaheen" <[email protected]> wrote: > > > > > > > > > Hi Pierre, > > > It sounds like you're running into two problems: > > > 1. Duplicates usually occur due to time zone mismatch issues where two > > or more of your calendar sources have different time zone settings. > > For example, the calendar on an iPhone can have time zone support > > turned on while iCal on the computer has time zone support turned off. > > If you create an event in a different time zone and then do a > > "refresh" sync, you could end up with duplicates or time shifts. It's > > also a good idea to check each of your Google calendars to make sure > > their time zones are set the same as your iCal calendars, and the same > > for any other device or server that you sync with. > > > If the problem persists, please verify that all of these time zone > > settings are the same: > > * Your Mac (System Preferences > Date & Time > Time Zone) > > * Each iCal Calendar (If iCal > Preferences > Advanced > Time zone > > support is turned on, then in the calendar view check the setting > > above the search box in the upper-right corner of the window) > > * Your Google Calendar settings (Google Calendar > Settings > Your > > current time zone) > > * Each Google calendar (Google Calendar > Settings > Calendars > > > (calendar name) > Calendar Time Zone) > > * Each device that you sync with (phones/iPods) > > > 2. iCal is being too overzealous when it initiates a sync through Sync > > Services, which in turn causes Spanning Sync to sync with Google. To > > prevent this from happening, you can turn off trickle syncing in > > Spanning Sync by copying and pasting the below line into a Terminal > > window (located in the Utilities folder): > > > defaults write com.spanningsync noTrickleSyncing -bool YES > > > Be sure to hit 'return' after pasting the line into the window. > > > Please let us know if that doesn't address the problem or you have > > other questions. > > > Thanks, > > > Byron > > > --- > > Byron Shaheen > > [email protected]http://spanningsync.com > > > On Jul 7, 11:45 am, Pierre <[email protected]> wrote: > > > > Syncing iCal with Google Calendar (Spanning Sync) and Android Business > > > Calendar, suddenly getting dozens of duplicates of same events on the > > > same day, and also Google Calendar not recognizing when an event is > > > deleted or edited on iCal. The original just stays there in Google and > > > the edited event appears as a separate event. Worked perfectly until 2 > > > days ago! -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
