Hi Andrew, Without a troubleshooting report to look at, it's basically a guessing game. I'd first suggest resetting Sync Services:
* Open iSync (in /Applications) * Go to preferences * Click Reset Sync History * Try syncing again If that fails to resolve the issue, try replacing the sync database: * If you haven't done so lately, make a backup of your iCal calendars (iCal File menu, choose "Export...", then choose "iCal Archive...") * Quit out of all open programs * Make sure that nothing is syncing (Spanning Sync, .Mac, iSync) * Move this folder to the trash: ~/Library/Application Support/SyncServices (~ refers to your home directory) * Restart * Open iCal and give it a few minutes to write out the new database Please let us know if that doesn't address the problem or you have other questions. Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Jul 7, 2:20 pm, Andrew Shulman <[email protected]> wrote: > Byron, I hope you don't mind, but I'm not comfortable sending a report as > there is so much personal info in there. Is there another way? OK, now I see > the pattern. I create an event in iCal and it syncs with google. I create an > event in google and it DOESN'T sync to iCal. If I delete an event in iCal, > it still remains in google. What a mess! > > Andrew > ___________________________ > Andrew Shulman > 2265 Old Topanga Canyon Road > Topanga > CA 90290 > USA > Phone: +1 818 591 8702 > Fax: +1 818 579 7777 > Cell: +1 818 585 8112 > E-mail: mailto:[email protected] > Website:http://www.andrewshulman.com > > On Thu, Jul 7, 2011 at 10:46 AM, byron.shaheen <[email protected]>wrote: > > > > > > > > > Hi Pierre, > > > Could you email us a troubleshooting report? > > > * Open the pref pane > > * Click Advanced > > * Click Create Report > > * Email the file that appears on your desktop to > > [email protected] > > > Thanks, > > > Byron > > > --- > > Byron Shaheen > > [email protected] > >http://spanningsync.com > > > On Jul 7, 12:30 pm, Pierre <[email protected]> wrote: > > > Did NOT work. I deleted all the duplicates and created a new event. > > > The old duplicates have come back in addition to the new event! Also, > > > edits in iCal of existing events show up as separate new events on > > > google together with the original event. So, every time I make a minor > > > edit I get a new event created!!! HELP!!! > > > > On Jul 7, 9:55 am, "byron.shaheen" <[email protected]> wrote: > > > > > Hi Pierre, > > > > > It sounds like you're running into two problems: > > > > > 1. Duplicates usually occur due to time zone mismatch issues where two > > > > or more of your calendar sources have different time zone settings. > > > > For example, the calendar on an iPhone can have time zone support > > > > turned on while iCal on the computer has time zone support turned off. > > > > If you create an event in a different time zone and then do a > > > > "refresh" sync, you could end up with duplicates or time shifts. It's > > > > also a good idea to check each of your Google calendars to make sure > > > > their time zones are set the same as your iCal calendars, and the same > > > > for any other device or server that you sync with. > > > > > If the problem persists, please verify that all of these time zone > > > > settings are the same: > > > > * Your Mac (System Preferences > Date & Time > Time Zone) > > > > * Each iCal Calendar (If iCal > Preferences > Advanced > Time zone > > > > support is turned on, then in the calendar view check the setting > > > > above the search box in the upper-right corner of the window) > > > > * Your Google Calendar settings (Google Calendar > Settings > Your > > > > current time zone) > > > > * Each Google calendar (Google Calendar > Settings > Calendars > > > > > (calendar name) > Calendar Time Zone) > > > > * Each device that you sync with (phones/iPods) > > > > > 2. iCal is being too overzealous when it initiates a sync through Sync > > > > Services, which in turn causes Spanning Sync to sync with Google. To > > > > prevent this from happening, you can turn off trickle syncing in > > > > Spanning Sync by copying and pasting the below line into a Terminal > > > > window (located in the Utilities folder): > > > > > defaults write com.spanningsync noTrickleSyncing -bool YES > > > > > Be sure to hit 'return' after pasting the line into the window. > > > > > Please let us know if that doesn't address the problem or you have > > > > other questions. > > > > > Thanks, > > > > > Byron > > > > > --- > > > > Byron Shaheen > > > > [email protected]http://spanningsync.com > > > > > On Jul 7, 11:45 am, Pierre <[email protected]> wrote: > > > > > > Syncing iCal with Google Calendar (Spanning Sync) and Android > > Business > > > > > Calendar, suddenly getting dozens of duplicates of same events on the > > > > > same day, and also Google Calendar not recognizing when an event is > > > > > deleted or edited on iCal. The original just stays there in Google > > and > > > > > the edited event appears as a separate event. Worked perfectly until > > 2 > > > > > days ago! > > > -- > > You received this message because you are subscribed to the Google Groups > > "Spanning Sync" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]. > > For more options, visit this group at > >http://groups.google.com/group/spanningsync?hl=en. -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
