Hi Richard, Sorry for the confusion, but we weren't aware that the new version of Spanning Sync isn't compatible with Mac OS X 10.5 until after it was released. You'll need to install the previous version from here:
http://spanningsync.com/leopard-download Please let us know if that doesn't address the problem or you have other questions. Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Sep 7, 11:29 am, Richard Sedlock <[email protected]> wrote: > I applied the recent update to my SS, with the following unwelcome > developments: > (1) Clicking on the preference pane gave me an error message -- > couldn't open the preference pane, thus couldn't submit a report. > (2) Following advice on the SS help page, I manually deleted SS via > the terminal. This worked, insofar as the preference pane was no > longer visible in system preferences when I .... > (3) .... downloaded the installer package and tried to reinstall. > However, > (a) "The SS preference pane could not be installed because an error > occurred." > and > (b) "The application SS Uninstaller quit unexpectedly." (thinking > that my manual uninstall wasn't sufficient, I tried the uninstaller in > the package" > > I have restarted the computer; no changes to the above. I am running > 10.5.8. > > At this point I am dead in the water regarding SS. What to do? -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
