Hi Steve, Could you email a troubleshooting report to [email protected]?
* Open the pref pane * Click Advanced * Click Create Report * Email the file that appears on your desktop Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Sep 27, 10:38 pm, Steve McCormick <[email protected]> wrote: > I updated Spanning Sync software. My new calendar events were not > syncing. I checked Spanning Sync preferences and my primary calendar > was not checked to sync with Google. I checked it and new events > synced. > > Then on the next sync. I ended up with duplicate events in both > Entourage and iCal. At this time the events are not duplicated in my > Google calendar or my iPhone. > > Your troubleshooting guide suggests I check the time zone settings on > all devices and calendars. I did that. they are all set correctly. > What the troubleshooting guide does not tell me is how to get rid of > all the duplicates. I have hundreds, maybe thousands of duplicate > events in Entourage and iCal now. > > What are my options? Should I do something to prevent the duplicate > in Google Calendar before it gets hosed also? -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
