Ok, troubleshooting report sent.

-Conrad


On Jan 9, 4:35 pm, Byron Shaheen <[email protected]> wrote:
> Hi Conrad,
>
> Could you send us a troubleshooting report?
>
> * Open the pref pane
> * Click Advanced
> * Click Create Report
> * Email the file that appears on your desktop to
> [email protected]
>
> Thanks,
>
> Byron
>
> ---
> Byron Shaheen
> [email protected]http://spanningsync.com
>
> On Jan 6, 12:13 pm, Conrad <[email protected]> wrote:
>
>
>
>
>
>
>
> > Running OS X 10.6.8, the latest version of SS (I believe).
>
> > Sometimes (50%?) of the time when I quit System Preferences (I usually
> > keep it running in the background), it quits, but the process
> > "Spanning Sync Notifier" shoots up to near 100% CPU usage. It stays
> > like this for anywhere from 5-30? minutes. So far, if I wait "long
> > enough," it quits on its own. If I try to restart System Preferences -
> > that works, but if I then try to select Spanning Sync, then SP hangs
> > until the "hung" process quits.
>
> > What is happening here? This has been going on for quite some time.
> > How can I stop this from happening?

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