Hi,

Can you please create a troubleshooting report (Advanced-> Create
Report) and email it to [email protected]?

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com




On Jul 5, 1:20 am, DustyBottoms <[email protected]> wrote:
> I can get calendars to sync correctly.  However, contacts does not sync at
> all.
>
>
>
>
>
>
>
> On Thursday, June 28, 2012 3:07:47 PM UTC-5, Evans Thompson wrote:
>
> > OK, so we know about the iCal issue and temporary workaround.  Does any of
> > this affect syncing Contacts?
>
> > Thanks,
>
> > Evans
>
> > On Tuesday, June 19, 2012 10:19:14 AM UTC-5, cwood wrote:
>
> >> To our great disappointment, the Mac OS X 10.7.4 update introduced a
> >> severe bug in iCal that prevents Spanning Sync from functioning correctly.
> >> This bug also affects other sync apps including 
> >> BusySync<https://groups.google.com/forum/#!topic/busymac/bizHwZ0fMXs>
> >>  and Blackberry 
> >> Sync<https://discussions.apple.com/thread/3958312?start=0&tstart=0>.
> >> It's unclear whether Apple intends to fix this bug.
>
> >> Larry, Byron, and I don't want anyone paying for something that doesn't
> >> work, so we've decided to take the drastic step of temporarily suspending
> >> Spanning Sync sales. Of course, we'll continue to offer service to current
> >> subscribers. Once we fully understand how this issue affects the future of
> >> Spanning Sync, we'll post an update here.
>
> >> We sincerely appreciate your support. Please contact us as
> >> [email protected] if you have any questions.
>
> >> Best regards,
> >> Charlie

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