I'll third this, thanks Lanny. As much specificty as possible is always
a good thing.

"Lanny R. Udey" wrote:
> 
> Charles and the rest of Macromedia,
> 
> Now that you have addressed the developement community, how about addressing the 
>customers who actually spent the money on Spectra and paid the developers, in many 
>cases, to learn Spectra and to program their applications. I hope I speak for all of 
>the customers who read this group.
> 
> I think there are three additional messages necessary
> 
> 1) a technical paper from your group that address a roadmap for existing sites 
>through Neo with details of how it is going to be possible to move forward without 
>completely rewriting our applications. There needs to be an option of staying with 
>community source but also for a migration to whatever new architecture you are moving 
>toward.
> 
> 2) a message from the VP for Sales on what you are going to do for us who have 
>maintenance and were expecting to be getting a COMPLETE content management system 
>with personalization in the Dharma release. In your message you indicate "...as well 
>as delivering next generation dynamic content technologies
> such as end-user content contribution and team production through a series
> of new product initiatives." which I read to mean, you will now have to pay for new 
>products that you would have otherwise received under your Spectra maintenance 
>agreement. Hopefully something is going to be done to make this bitter pill a little 
>sweeter for those of us who heavily invested in the Spectra vision.
> 
> 3) a message from the VP for Support indicating what level of support will be 
>provided for those customers who have annual support contracts and if this is going 
>to be deprecated, then what remuneration we will be accorded.
> 
> I think the new combined company can do many great things in the future - I hope you 
>do right by your existing loyal customers as well as by your developers.
> 
> Lanny Udey, Ph.D.
> Associate Dean
> Learning and Information Technology
> Hofstra University
> [EMAIL PROTECTED]
> (516)463-5163
> 
>
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