Friedman, Mike wrote: > > Thanks Christian. It definitely is not a time out. I think the > response I got from Jason earlier nailed it on the head (thanks Jason) > that it’s a memory limit issue with the java instance because the > configs on these devices are extremely large. Now I am just trying to > find where to change that setting on a linux install. > I can solve the memory problem:
In the processd part for NCMSERV (in $SPECROOT/lib/SDPM/partslist), add a "-Xmx<RAM>" right after the ncmservice executable, replacing RAM with the RAM size you want. That should do what you want it to do. Hope this helps! Donavan > > > > Thanks > > > > *Michael R. Friedman*** > > Network Engineer > > Network Engineering | Orbitz Worldwide > > > > *From:* Christian Schneider [mailto:christian.schnei...@4-tune.ch] > *Sent:* Monday, January 05, 2009 10:52 PM > *To:* spectrum > *Cc:* spectrum > *Subject:* Re: [spectrum] NCM Error message > > > > Hi Mike, > > > > Did you check if this is just a timeout? If it is, you may higher the > timeout-limit and try again. > > > > Regards, > > > Christian Schneider > > /Enterprise Service Specialist/ > > > > 4-tune GmbH > > Sägereistrasse 29 > > CH-8152 Glattbrugg > > > > http://www.4-tune.ch <http://www.4-tune.ch/> > > christian.schnei...@4-tune.ch <mailto:christian.schnei...@4-tune.ch> > > > > Office ZH: +41 (0)44 818 02 03 > > Office SG: +41 (0)71 930 07 00 > > Mobile: +41 (0)79 418 4542 > > Fax: +41 (0)71 930 0701 > > > > > > > > On Jan 5, 2009, at 9:52 PM, Friedman, Mike wrote: > > > > Also, I forgot to add we are running on Spectrum 9.0. > > > > *Michael R. Friedman* > > Network Engineer > > Network Engineering | Orbitz Worldwide > > > > > > *From:* Friedman, Mike > *Sent:* Monday, January 05, 2009 12:36 PM > *To:* 'spectrum@listserv.unc.edu <mailto:%27spect...@listserv.unc.edu>' > *Subject:* NCM Error message > > > > Hello everyone, > > > > We have been getting the following error in OneClick when trying to > run a custom perl config to capture data from a couple of our Juniper > DX redline devices. > > “Unable to connect to the ncmservice. The ncmservice daemon may not > be running on the SPECTRUM host machine.” > > > > The unusual thing is our script will work on 7 out of our 10 redline > devices and only errors like this on 3 devices. Even more unusual is > the script worked fine on the 3 erring devices the first time it ran, > but once a config backup has done once on these devices I get this error. > > > > Anyone have any ideas on what may be the problem? > > > > Thanks, > > > > *Michael R. Friedman* > > Network Engineer > > Network Engineering | Orbitz Worldwide > > > > > > * --To unsubscribe from spectrum, send email to lists...@unc.edu > <mailto:lists...@unc.edu> with the body: unsubscribe spectrum > christian.schnei...@4-tune.ch > <mailto:christian.schnei...@4-tune.ch> > > > > > > * --To unsubscribe from spectrum, send email to lists...@unc.edu > <mailto:lists...@unc.edu> with the body: unsubscribe spectrum > mike.fried...@orbitz.com > > > * --To unsubscribe from spectrum, send email to lists...@unc.edu > <mailto:lists...@unc.edu> with the body: unsubscribe spectrum > dpan...@appriss.com > --- To unsubscribe from spectrum, send email to lists...@unc.edu with the body: unsubscribe spectrum arch...@mail-archive.com