I wanted to ask the group if anyone has integrated Spectrum 9 with Service Desk R11x/CMDB?
In reading the documents it states that the new integration for CI's will create them when an alert is passed to Service Desk using the new Sync feature. My question is, can Spectrum simply export/import the CI's for Spectrum models without having to first have an alert created? It seems that many models may never have an alarm, the point is to have all of the models from Spectrum in the CMDB to begin with. Any guidance would be greatly appreciated. Jay Lentz Network Operations Manager DynCorp International Work: 817-224-1288 Mail: [email protected] <mailto:[email protected]> ----------------------------------------------------------------- This message may contain DynCorp International Privileged/Proprietary information. If this email is not intended for you, and you are not responsible for the delivery of this email message to the addressee, do not keep, copy or deliver this email message to anyone. Please destroy this email in its entirety and notify the sender by reply email. Your cooperation is appreciated. ----------------------------------------------------------------- --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
