[Calvin Lane -- Fri 13 Mar 2009 02:33:29 AM EET]
> Hello SPECTRUM experts, Since installing the OneClick console on a
> customer's desktop, they
> are now receiving error messages in CiscoWorks that say they have
> the wrong Java Plug-In version (please refer to the attached
> screenshots). Has anyone ever seen this conflict before? If so,
> what can be done to resolve it? Thanks in advance.
I've seen it with other apps that are tied to a particular JRE
version. What you can do is uninstall the version 6 of the JRE (the
one that Spectrum uses) and then re-install it again, but choose the
custom installation methos and don't select the browser plugins to be
installed.
This will make CiscoWorks working (!) again, for OneClick, just
save the .jnlp from the web page and choose 'Open With' - then select
the java 6 jre to run the web start file.
hth,
Cristi Mitrana
---
To unsubscribe from spectrum, send email to [email protected] with the body:
unsubscribe spectrum [email protected]
