Just a note to say thanks to all you guys for your help – stopping the 2nd Archive Manager seemed to do the trick.
Regards Dave From: Tabarzadi, Shahla [mailto:[email protected]] Sent: 03 April 2009 12:19 To: spectrum Subject: Re: [spectrum] v9.1 fault tolerant SS issue. Agree with John Archive manager shoud run on primary server. Shahla Tabarzadi Senior Network Communication Specialist Voice And Fax: 202.226.6266 M, Tue, Th, F: On Site from 5:30am to 2:00pm Wed: Telecommute _____ From: David Game <[email protected]> To: spectrum <[email protected]> Sent: Fri Apr 03 05:35:59 2009 Subject: RE: [spectrum] v9.1 fault tolerant SS issue. I was thinking that too – and it was moaning like hell at me when I shut down the 2nd Archive Manager! I’ve turned it off on server 2 and I’ll see what happens over the next hour or so. Thanks! Dave From: John O'Mahony [mailto:[email protected]] Sent: 03 April 2009 10:17 To: spectrum Subject: RE: [spectrum] v9.1 fault tolerant SS issue. David are you running Archive Manager on both boxes? If so why? In a FT SS pair the Archive Manager should only run on one of the servers, and I believe it should be on the primary. Regards, John _____ From: David Game [mailto:[email protected]] Sent: 03 April 2009 09:56 To: spectrum Subject: RE: [spectrum] v9.1 fault tolerant SS issue. Nah – although another guy has suggested turning off the 2nd Archive Manager process. Problem is when I do that I get a permanent alarm saying it can’t connect! Isn’t H03 *before* SP1, or have I got my release dates muddled? Dave From: Murtey, Patrick [mailto:[email protected]] Sent: 02 April 2009 19:05 To: spectrum Cc: spectrum Subject: RE: [spectrum] v9.1 fault tolerant SS issue. David, Have you tried adding H03 to see if it stops? Patrick _____ From: David Game [mailto:[email protected]] Sent: Thursday, April 02, 2009 9:21 AM To: spectrum Subject: [spectrum] v9.1 fault tolerant SS issue. Hope someone here can offer a bit of advice… We have 2 brand spanking new v9.0sp1 Spectroservers set up in hot-standby. There are currently no other landscapes connected (it’s going to be the Manager of Managers for a replacement DSS system) and there are no models on the landscape being polled other than the VNM. The boxes are essentially sitting there idle whilst we do other network related stuff in preparation for an across the board upgrade of our internal monitoring before rolling it out to customers. What I’ve noticed happening is that every so often, I get an event “Cleared Contact Lost to secondary SpectroSERVER on host port at precedence from primary SpectroSERVER on host port.” - with no actual port numbers in! This is immediately followed by “The SpectroSERVER cannot connect to or has lost contact with the Archive Manager” plus the corresponding Major Alarm. Then 5 mins later the reconnection to Archive Manager event appears. What’s confusing me even more is that these alerts are always at set times – 52mins, 40 sec past the hour, 09mins,38sec past the hour and 32mins 39 sec past the hour. So effectively a 20 minute gap between each burst. Is there some sort of process that runs every 20 mins that could possibly affect the SpectroSERVER’s interactions with each other? As a test tomorrow I’m going to restart both boxes and both SpectroSERVERS at a set time to see if I can work out what’s doing it – but if anyone else has seen this your insights would be appreciated. I noticed a similar issue on our 8.1SS boxes but just assumed it was because they’re getting on a bit and running out of resources. These 2 new boxes are running nothing but Windows 2003 with all latest patches, AV and Spectrum. Yours confusedly. Dave _________________________________________ David K Game 2nd Line Support UK Managed Service Centre Logicalis UK Ltd 110 Buckingham Avenue Slough, Berkshire, SL1 4PF SB Tel: +44 (0) 1753 474444 DDI +44 (0) 1753 474412 Mobile: +44 (0) 7967 464365 Video: +44 (0) 1753 449955 (by appt. only) US Only: +1 646 797 3283 www.uk.logicalis.com ____________________________________________ Cisco Managed Services Channel Partner Cisco European Markets Services Partner of the Year 2007 Cisco IP Communications Partner of the Year 2006 HP EMEA Certified Professional Partner of the Year 2007 HP Preferred Partner of the Year (Gold) 2009 P Please consider the environment before printing this email This email communication does not create or vary any contractual relationship between Logicalis and you. Internet communications are not secure and accordingly Logicalis does not accept any legal liability for the contents of this message. 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