Hi All,
I had a similar kind of requirement and I found following KB doc on CA support Site useful. But adding a column for who acknowledged an alarm would not serve the issue as we only have got live alarms in Spectrum. The following is a CA solution, which can be found in online knowledgebase at http://search.support.concord.com ID: TS26067 Issue : How to show the user who has acknowledged an alarm in OneClick Issue : Which user has acknowledged an alarm in OneClick? Issue : How to find information on who has acknowledged alarms in OneClick Fact : SPECTRUM OneClick Cause : When a user acknowledges an alarm in OneClick, an event is created. This event is filtered from the event list by default, however, so the filter must be changed to view this event. Fix : In the event list, click the Filter icon (funnel shape) to open the Event Filter window. In the Event Filter window, select the Event Type tab, and select event number 0x10707. Click Remove, then OK. The list of events will refresh, and acknowledge events will be displayed. Regards, Neeraj Raina ________________________________ From: Christian Schneider [mailto:[email protected]] Sent: Friday, June 12, 2009 1:14 AM To: spectrum Cc: spectrum Subject: Re: [spectrum] events tab customization Yes this should be possible but how do you see that because it doesen't list Alarms which are cleared.. Regards and let's have fun with Spectrum and eHealth.. Christian Schneider Enterprise Service Specialist 4-tune GmbH CH-8152 Glattbrugg Tel +41 71 930 07 00 Fax +41 71 930 07 01 Mob +41 79 418 45 42 Mail <mailto:[email protected]> [email protected] Am 11.06.2009 um 19:22 schrieb "Murtey, Patrick" <[email protected]>: Hi All, In the Component Detail view of a device, is the Events Tab. When you go into the Events tab and display events you can see by default the Severity, Created On, Name, Event, Created By, Cleared On, Cleared By, Model Type name, and Event Type. In the Cleared By column it displays who the user is when the alarm in the Alarm view is cleared. Can anyone tell me if it is possible to add a column that displays when a user Acknowledges an alarm in the Alarm view? TIA Patrick Murtey Network and Systems Management Manager MGM MIRAGE Information Technology [email protected] <mailto:[email protected]> * --To unsubscribe from spectrum, send email to <mailto:[email protected]> [email protected] with the body: unsubscribe spectrum [email protected] * --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
