In the Service Editor it does not appear to allow me to assign a Customer Group to a Service or SLA, I must assign the individual Customers under that Customer Group to each Service and SLA. Is this expected behavior?
I may be misunderstanding something here, but I would assume for efficiency I would assign Customer Groups to Services or SLA's instead of having to select individual Customers (People). Can someone help me understand Spectrum's thinking better? I thought the manual would explain it, but it does not appear to. Thanks Christopher Duryea NOC Technician BlueCross BlueShield of Alabama Birmingham, Alabama 35244 ----------------------------------------- CONFIDENTIALITY NOTICE This e-mail is intended for the sole use of the individual(s) to whom it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. You are hereby notified that any dissemination, duplication, or distribution of this transmission by someone other than the intended addressee or its designated agent is strictly prohibited. If you receive this e-mail in error, please notify me immediately by replying to this e-mail. --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
