How can I get the service alarms (SM_Service) in Service Manager to include the detail of the offending sub resource that caused the service to alarm? Currently an alarm from a service says "SPECTRUM has detected a change in one or more of the resource models associated with this service that indicates this service is degraded, ...". So the service is aware of the change in an associated resource generating the alarm on the service, how can this linked information be pulled into the service alarm?
Thanks Christopher Duryea NOC Technician BlueCross BlueShield of Alabama Birmingham, Alabama 35244 ***CONFIDENTIALITY NOTICE*** This e-mail is intended for the sole use of the individual(s) to whom it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. You are hereby notified that any dissemination, duplication, or distribution of this transmission by someone other than the intended addressee or its designated agent is strictly prohibited. If you receive this e-mail in error, please notify me immediately by replying to this e-mail. --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
