Re: AW: [spectrum] SS terminated with error "Feb 08 15:07:10 ERROR at CsLscpe2.cc(3006): couldn't add key to find table"

Mon, 21 Feb 2011 06:04:09 -0800

Well, SS is constantly crashing and it's version 8.1 so there is no ca support. We're waiting for new hardware to upgrade.
I have 3GB switch, and SS proces is around 2.7GB also:))
 
But something causes him to crash and I cannot figure it out what. Probably it eats memory to 3Gb and stop.
 
What are your threads tuning setting, max available values?


Ivana

-----"Henrichs, Joern" <[email protected]> wrote: -----
To: "spectrum" <[email protected]>
From: "Henrichs, Joern" <[email protected]>
Date: 02/10/2011 06:37PM
Subject: AW: [spectrum] SS terminated with error "Feb 08 15:07:10 ERROR at CsLscpe2.cc(3006): couldn't add key to find table"

Hi Ivana,

 

the number of models should not be the problem (depends on the machine, though) – we have databases with more models (up to 350000).

 

However – as the dump files could not be created – I guess your disk was full and that really caused the crash.

 

If that was not the case – you might have been run out of memory. Even if the machine has plenty of RAM – if the Server reaches a limit at round about 4GB – it crashes.

Keep in mind - more models means more memory usage. With our 350000 models the Server uses 2.75 GB shortly after startup (growing steady).

 

If both possibilities did not apply - you should open an support call.

 

Cheers,

Joern

 

Joern Henrichs

Senior System Engineer

Infrastructure Services & Support

 

Computacenter AG & Co oHG

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Von: [email protected] [mailto:[email protected]]
Gesendet: Dienstag, 8. Februar 2011 17:24
An: spectrum
Betreff: [spectrum] SS terminated with error "Feb 08 15:07:10 ERROR at CsLscpe2.cc(3006): couldn't add key to find table"

 

Hi list,

 

Just wanted to ask if any of you ran accross this error message when SS crashed:

 

Feb 08 15:07:10 ERROR at CsLscpe2.cc(3006): couldn't add key to find table
An application fault has occured.
Failure during creation of full memory diagnostic file to 'E:\win32app\SPECTRUM\SS\support\SpectroSERVER.mdmp' (error 0)
Failure during creation of compact diagnostic file to 'E:\win32app\SPECTRUM\SS\support\SpectroSERVER_20110208_1507.dmp' (error 0)
Appending thread state information to .moot.trace file
Exiting.

We have about 200000 models, I know it's a lot, but we enabled 3Gb switch. So far there were no problems for a long time.

Is there any way in Spectrum we could see what user are doing (for example doing a search over ports that could cause crash)

 

Maybe tuning threads would help (please see current state)?

 

 

 


thank you,

ivana

 

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Napomena: Ova poruka sadrzi podatke povjerljive prirode, iskljucivo namijenjene osobama oznacenima kao primateljima te se pristup od strane bilo koje druge osobe smatra neovlastenim. Ukoliko niste oznaceni primatelj, svaka distribucija, kopiranje, umnozavanje ili otkrivanje sadrzaja trecim osobama je strogo zabranjeno i smatra se protuzakonitim. Ukoliko ste dobili ovu poruku, a niste oznaceni primatelj, molimo Vas da sto prije obavijestite posiljatelja poruke i unistite sve postojece kopije. Ova napomena takodjer potvrdjuje da je ova elektronicka poruka testirana na postojanje racunalnih virusa.

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