thanks, it work ! -----Original Message----- From: Michael Harris [mailto:[email protected]] Sent: Mon 06/06/2011 17:40 To: spectrum Subject: RE: [spectrum] Spectrum 9.2 H04 is once again available I had this problem as well, it was a missing registry key. Make sure to add the following:
Add the <SPECROOT> path (typically C:\win32app\Spectrum) to the following: If on 64 bit Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Aprisma Management Technologies\Spectrum60\Environment If on 32 bit Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Aprisma Management Technologies\Spectrum60\Environment Regards, Mike From: Papazian, Jerome [mailto:[email protected]] Sent: Friday, June 03, 2011 10:57 AM To: spectrum Cc: spectrum Subject: Re: [spectrum] Spectrum 9.2 H04 is once again available I had the exact same issue with 9.2H03 and it is b/c on w2008 some environments vAriables are not set up properly. Can't remember which ones exactly but if your search that dlist for msg around 16 of April you'll find some answers. Also, if I remember correctly there is also a tech bulletin... Hope that helps, Rgds, Jérôme Papazian Sent from my iPhone. Sorry for typos On 3 juin 2011, at 16:44, "Diego Pereyra" <[email protected]> wrote: Under Windows 2003 install normal, ok. But under a Windows 2008 i hace this problem <image001.png> The button is not avaible, what could it be ¿? Thanks list Pereyra diego De: Cantwell, Rene D [mailto:[email protected]] Enviado el: Jueves, 02 de Junio de 2011 07:12 p.m. Para: spectrum Asunto: [spectrum] Spectrum 9.2 H04 is once again available Spectrum 9.2 hotfix patch H04 is once again available for download. >From support.ca.com - >https://support.ca.com/irj/portal/anonymous/phpdocs?filePath=0/7832/7832_92_patchindex.html > >From ftp.ca.com - /pub/CA-SPECTRUM/Updates/Non-GA/Spectrum_09.02.00.H04 To date we have several customers who have installed H04 and are successfully up and running, in development/test environments as well as in production. After identifying customers who installed H04 and experienced an EEM integration issue, the decision was made to make H04 unavailable for download until we had a full understanding of the technical issues and impact to our customers. As of today we have several customers we have worked with that have H04 and the EEM integration up and running. We have created knowledge document TEC547513 <https://support.ca.com/irj/portal/anonymous/kbtech?searchID=TEC547513&docid=547513&bypass=yes&fromscreen=kbresults> which details the various scenarios and solutions. In addition to EEM integration issues, we have been working with two customers who had experienced a post H04 SpectroSERVER crash. The cause of the crash has been identified within our SNMP throttling functionality. We have created knowledge document TEC547512 <https://support.ca.com/irj/portal/anonymous/kbtech?searchID=TEC547512&docid=547512&bypass=yes&fromscreen=kbresults> which details the root cause and solution. The original H04 is the same as the reposted H04, no code changes were made to H04 itself. Due to complexity reasons it is nearly impossible to develop an uninstall process for hotfix patches, service packs or full releases. For this reason we have previously documented a best practice knowledge document; Title: What is the best practice to make a complete back up copy of SPECTRUM? https://support.ca.com/irj/portal/kbtech?docid=512407 <https://support.ca.com/irj/portal/kbtech?docid=512407&searchID=TEC512407&fromKBResultsScreenT> &searchID=TEC512407&fromKBResultsScreenT Without a complete save of your environment before installing a hotfix, service pack or full release upgrade, the only method to get back to the previous H04 install setup is through reinstalls. CA Technologies sincerely apologizes for any inconvenience this unavailability of H04 may have caused, but felt it was best to limit exposure to our customers until a full understanding of the technical issues and impact was determined as well as having solutions available to you upon reposting of H04. * --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] * --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] * --To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
