Rob,

Is this Spectrum 9.2.1?  If so, you may not be seeing alarms due to a change we 
made where OneClick now uses a fixed listen port of 14001.  If the port is not 
opened on the firewall communication between the SS and OC servers will not 
work properly.  Alarms not appearing is the most predominant scenario.

We have a knowledge doc that will be posted next week on this subject.

In addition we do make note of it in the 9.2.1 Software Release Note.

--
Rene'



René Cantwell
CA Technologies
Support Delivery Manager
Tel:  +1-603-334-2497 or +1 877-428-6324
Fax: +1-603-334-2540
[email protected]



-----Original Message-----
From: Robert Borowicz [mailto:[email protected]] 
Sent: Friday, November 18, 2011 4:30 PM
To: spectrum
Subject: [spectrum] DSS Alarms

I recently expanded my environment from a single stand-alone SpectroSERVER to 3 
DSS.  One Main Loc Serv and 2 DSS with models.  Today I tried to bring in a 3rd 
DSS in from Philly (I am in Texas) and did so with only partial success.

I do see the Philly DSS in the One Click instances here in Texas with Topology 
views but no alarms. I DO see the icon roll-ups changing color (containers 
under the VNM/Universe in the Navigator Pane)  but no Alarm count summaries and 
most importantly no Events or Alarms in either Contents or Component Details.

Anybody seen this and solved it?

I did stop LocServ in Philly and edit .locrc, as well as the One Click Main 
Location Server name and in fact when you login to One Click in Philly you see 
ALL alarms for each VNM/Landscape. Just not in Texas.

This is 9.2.1, Red Hat 64 Bit Ver. 5.7.

Also the Host DSS out in Philly is not in the Texas DNS, so i had to put a 
/etc/hosts entry in each DSS in Texas.

Thanks in advance.

-Rob

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