Sorry missed that part of your post. I don't believe the regular documentation was updated with this information, so it can easily be missed.
-- Rene' René Cantwell CA Technologies Support Delivery Manager Tel: +1-603-334-2497 or +1 877-428-6324 Fax: +1-603-334-2540 [email protected] -----Original Message----- From: Robert Borowicz [mailto:[email protected]] Sent: Friday, November 18, 2011 5:12 PM To: spectrum Cc: spectrum Subject: Re: [spectrum] DSS Alarms Rene, From my post: "This is 9.2.1, Red Hat 64 Bit Ver. 5.7" :-) When I first stood up the Philly server, I sent those guys the DSS guide and called out the Firewall section. I think they opened ports to the original stand-alone Spectrum server, but now comms for DSS is going to a new SS. (my new MLS) I'll check with the Firewall guys in Philly next week and verify this. Thanks for the TIP ! I'd thought it was a FW issue, but second guessed this when the VNM showed up in One Click in Texas. Have a great weekend. -Rob "On 11/18/2011 3:58 PM, Cantwell, Rene D wrote: > Rob, > > Is this Spectrum 9.2.1? If so, you may not be seeing alarms due to a change > we made where OneClick now uses a fixed listen port of 14001. If the port is > not opened on the firewall communication between the SS and OC servers will > not work properly. Alarms not appearing is the most predominant scenario. > > We have a knowledge doc that will be posted next week on this subject. > > In addition we do make note of it in the 9.2.1 Software Release Note. > > -- > Rene' > > > > René Cantwell > CA Technologies > Support Delivery Manager > Tel: +1-603-334-2497 or +1 877-428-6324 > Fax: +1-603-334-2540 > [email protected] > > > > -----Original Message----- > From: Robert Borowicz [mailto:[email protected]] > Sent: Friday, November 18, 2011 4:30 PM > To: spectrum > Subject: [spectrum] DSS Alarms > > I recently expanded my environment from a single stand-alone SpectroSERVER to > 3 DSS. One Main Loc Serv and 2 DSS with models. Today I tried to bring in a > 3rd DSS in from Philly (I am in Texas) and did so with only partial success. > > I do see the Philly DSS in the One Click instances here in Texas with > Topology views but no alarms. I DO see the icon roll-ups changing color > (containers under the VNM/Universe in the Navigator Pane) but no Alarm count > summaries and most importantly no Events or Alarms in either Contents or > Component Details. > > Anybody seen this and solved it? > > I did stop LocServ in Philly and edit .locrc, as well as the One Click Main > Location Server name and in fact when you login to One Click in Philly you > see ALL alarms for each VNM/Landscape. Just not in Texas. > > This is 9.2.1, Red Hat 64 Bit Ver. 5.7. > > Also the Host DSS out in Philly is not in the Texas DNS, so i had to put a > /etc/hosts entry in each DSS in Texas. > > Thanks in advance. > > -Rob > > --- > To unsubscribe from spectrum, send email to [email protected] with the > body: unsubscribe spectrum [email protected] > > --- > To unsubscribe from spectrum, send email to [email protected] with the > body: unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
