Scenario: Customer has a new model of Cisco switch/router. System OID isn't in the list of Certified Devices.
There IS a certification for an older version of that kit with Model Type Name = RTR_Cisco Model Class = Switch I have set my new cert to the same, however devices of the old type work with NCM (the tab in Component Detail activates and I can click the camera icon etc.) but this new one doesn't. I've done this in the past in previous versions of Spectrum and it's worked so I assume there's something else I need to tweak. What else do I need to set for self-cert devices to use the existing "Cisco IOS" and "Cisco IOS - SSH Capable" families? I'm sure there's something to do with software versions that Spectrum reads from the MIBs but I can't find any useful documentation to help me. Any ideas!? Ta! Dave David K. Game Consultant - Managed Service Centre (EU) Logicalis UK Ltd [http://www.fatherdyer.org/admin/skins/Ascribe/icons/16x16/email.png]<mailto:david.g...@uk.logicalis.com> [http://files.softicons.com/download/system-icons/cats-icons-2-by-mcdo-design/png/16x16/Web%20Site.png] <http://www.uk.logicalis.com/> [http://www.ithound.com/images/twitter_icon.gif?1254826736] <https://twitter.com/logicalisuk> [http://www.cah.ucf.edu/common/images/icons/facebook.png] <http://www.facebook.com/logicalisuk> [http://www.metametrix.com/media/21236/icon_linkedin.png] <http://www.linkedin.com/company/logicalis-uk> [cid:image009.png@01CF1C50.C107D0B0] <http://www.youtube.com/user/LogicalisUK> 110 Buckingham Avenue, Slough, Berkshire, SL1 4PF [http://natisbad.org/RH0/img/cisco-icon.png]Cisco Gold Partner Award 2013 (UK & Ireland) [http://img.informer.com/icons/png/16/2897/2897019.png]CA Technologies Partner for Impact Award 2013 (UK) [https://hpln.hp.com/sites/all/themes/darkportal/darkportal/i/comm_class_hp_standard_small.png]HP Gold Certified Converged Infrastructure Specialist 2013 (UK) [http://icons.iconarchive.com/icons/mybaco/baco-flurry-3/16/VMware-2-icon.png]VMware Premier Solution Provider Partner 2013 (UK) _________________________________________________________________ [http://www.reed.co.uk/resources/cms/images/logos/Banner_18028.png] [CA_Cert_Pro_Spectrum_r9x_sml] This email communication does not create or vary any contractual relationship between Logicalis and you. Internet communications are not secure and accordingly Logicalis does not accept any legal liability for the contents of this message. The contents of this email are confidential to the intended recipient at the email address to which it has been addressed. It may not be disclosed to or used by anyone other than this addressee, nor may it be copied in any way. If received in error, please contact Logicalis on the above switchboard number quoting the name of the sender and the addressee and then delete it from your system. Please note that neither Logicalis nor the sender accepts any responsibility for viruses and it is your responsibility to scan the email and attachments (if any). Please be aware that Logicalis UK Ltd may monitor email traffic data and also email content for security purposes. Logicalis UK Ltd, Registered in England and Wales No: 3732397, Registered Office: 110 Buckingham Avenue, Slough. Berkshire, SL1 4PF ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________ --- To unsubscribe from spectrum, send email to lists...@unc.edu with the body: unsubscribe spectrum arch...@mail-archive.com