I've deleted and recreated the model a couple times since I created my cert and have tried re-evaluating NCM family. And having just looked at the model again I see it is IOS-XE. Dammit! That's hit the nail on the head.
Problem I have is that this customer won't let us have SSH/Telnet to the devices so it looks like they may have to back this one up themselves. Thanks & regards Dave David K. Game Consultant - Managed Service Centre (EU) Logicalis UK Ltd [http://www.reed.co.uk/resources/cms/images/logos/Banner_18028.png] [CA_Cert_Pro_Spectrum_r9x_sml] From: Franck, Raphael [mailto:raphael.fra...@computacenter.com] Sent: 07 October 2014 13:02 To: spectrum Subject: [spectrum] AW: Self-certifying devices and existing NCM Device Families. Hi David, list, the NCM guide has an appendix stating the relevant MIBs and additional properties that are needed/checked for config management to work. Did you try "right click -> reconfiguration -> reevaluate ncm device family"? Did you change the device certification assignment prior or after device creation? The modeltype won't change dynamically, so re-creation is necessary. Are you referring to IOS-XE based devices? They do not support the necessary MIBs and therefore need some custom family with ssh scripts. Mit freundlichen Gruessen - Yours sincerely Raphael Franck Consultant Global Infrastructure Operations Computacenter AG & Co oHG Enabling Users Europaring 34-40, 50170 Kerpen, Germany E-Mail: raphael.fra...@computacenter.com<mailto:raphael.fra...@computacenter.com> WWW: www.computacenter.de<http://www.computacenter.de/> Von: David Game [mailto:david.g...@uk.logicalis.com] Gesendet: Dienstag, 7. Oktober 2014 13:46 An: spectrum Betreff: [spectrum] Self-certifying devices and existing NCM Device Families. Scenario: Customer has a new model of Cisco switch/router. System OID isn't in the list of Certified Devices. There IS a certification for an older version of that kit with Model Type Name = RTR_Cisco Model Class = Switch I have set my new cert to the same, however devices of the old type work with NCM (the tab in Component Detail activates and I can click the camera icon etc.) but this new one doesn't. I've done this in the past in previous versions of Spectrum and it's worked so I assume there's something else I need to tweak. What else do I need to set for self-cert devices to use the existing "Cisco IOS" and "Cisco IOS - SSH Capable" families? I'm sure there's something to do with software versions that Spectrum reads from the MIBs but I can't find any useful documentation to help me. Any ideas!? Ta! Dave David K. Game Consultant - Managed Service Centre (EU) Logicalis UK Ltd [http://www.fatherdyer.org/admin/skins/Ascribe/icons/16x16/email.png]<mailto:david.g...@uk.logicalis.com> [http://files.softicons.com/download/system-icons/cats-icons-2-by-mcdo-design/png/16x16/Web%20Site.png] <http://www.uk.logicalis.com/> [http://www.ithound.com/images/twitter_icon.gif?1254826736] <https://twitter.com/logicalisuk> [http://www.cah.ucf.edu/common/images/icons/facebook.png] <http://www.facebook.com/logicalisuk> [http://www.metametrix.com/media/21236/icon_linkedin.png] <http://www.linkedin.com/company/logicalis-uk> [cid:image009.png@01CF1C50.C107D0B0] <http://www.youtube.com/user/LogicalisUK> 110 Buckingham Avenue, Slough, Berkshire, SL1 4PF [http://natisbad.org/RH0/img/cisco-icon.png]Cisco Gold Partner Award 2013 (UK & Ireland) [http://img.informer.com/icons/png/16/2897/2897019.png]CA Technologies Partner for Impact Award 2013 (UK) [https://hpln.hp.com/sites/all/themes/darkportal/darkportal/i/comm_class_hp_standard_small.png]HP Gold Certified Converged Infrastructure Specialist 2013 (UK) [http://icons.iconarchive.com/icons/mybaco/baco-flurry-3/16/VMware-2-icon.png]VMware Premier Solution Provider Partner 2013 (UK) _________________________________________________________________ [http://www.reed.co.uk/resources/cms/images/logos/Banner_18028.png] [CA_Cert_Pro_Spectrum_r9x_sml] This email communication does not create or vary any contractual relationship between Logicalis and you. Internet communications are not secure and accordingly Logicalis does not accept any legal liability for the contents of this message. The contents of this email are confidential to the intended recipient at the email address to which it has been addressed. It may not be disclosed to or used by anyone other than this addressee, nor may it be copied in any way. If received in error, please contact Logicalis on the above switchboard number quoting the name of the sender and the addressee and then delete it from your system. Please note that neither Logicalis nor the sender accepts any responsibility for viruses and it is your responsibility to scan the email and attachments (if any). Please be aware that Logicalis UK Ltd may monitor email traffic data and also email content for security purposes. Logicalis UK Ltd, Registered in England and Wales No: 3732397, Registered Office: 110 Buckingham Avenue, Slough. 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For more information please visit http://www.symanteccloud.com ______________________________________________________________________ * --To unsubscribe from spectrum, send email to lists...@unc.edu<mailto:lists...@unc.edu> with the body: unsubscribe spectrum raphael.fra...@computacenter.com<mailto:raphael.fra...@computacenter.com> ----------------------------------- Computacenter AG & Co. oHG, mit Sitz in Kerpen (Amtsgericht Köln HRA 18096) Vertretungsberechtigte Gesellschafter: Computacenter Aktiengesellschaft, mit Sitz in Köln (Amtsgericht Köln HRB 28384) Vorstand: Tony Conophy Aufsichtsrat: Michael Norris (Vorsitzender) Computacenter Management GmbH, mit Sitz in Köln (Amtsgericht Köln HRB 28284) Geschäftsführer: Dr. Karsten Freihube, Dr. Christine Haupt, Dr. Thomas Kottmann, Reiner Louis, Thomas Jescheck, Nils Scheller Visit us on the Internet: http://www.computacenter.de<http://www.computacenter.de/> Visit our Online-Shop: https://shop.computacenter.de<https://shop.computacenter.de/> This email is confidential. If you are not the intended recipient, you must not disclose or use the information contained in it. If you have received this mail in error, please tell us immediately by return email and delete the document. ----------------------------------- * --To unsubscribe from spectrum, send email to lists...@unc.edu<mailto:lists...@unc.edu> with the body: unsubscribe spectrum david.g...@uk.logicalis.com<mailto:david.g...@uk.logicalis.com> Please be aware that Logicalis UK Ltd may monitor email traffic data and also email content for security purposes. ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________ This email communication does not create or vary any contractual relationship between Logicalis and you. Internet communications are not secure and accordingly Logicalis does not accept any legal liability for the contents of this message. The contents of this email are confidential to the intended recipient at the email address to which it has been addressed. It may not be disclosed to or used by anyone other than this addressee, nor may it be copied in any way. If received in error, please contact Logicalis on the above switchboard number quoting the name of the sender and the addressee and then delete it from your system. Please note that neither Logicalis nor the sender accepts any responsibility for viruses and it is your responsibility to scan the email and attachments (if any). Please be aware that Logicalis UK Ltd may monitor email traffic data and also email content for security purposes. Logicalis UK Ltd, Registered in England and Wales No: 3732397, Registered Office: 110 Buckingham Avenue, Slough. Berkshire, SL1 4PF ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________ --- To unsubscribe from spectrum, send email to lists...@unc.edu with the body: unsubscribe spectrum arch...@mail-archive.com
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