On 07/30/2016 07:55 AM, Filipus Klutiero wrote:
According to Joshua D. Drake, SPI has an issue tracking system for
reimbursements, but not for other issues (see
http://lists.spi-inc.org/pipermail/spi-general/2016-July/003466.html ).
If there is already a genera-purpose ITS, this is indeed far from obvious.
Therefore, in the absence of such a tracker, I am using this email to
officially request SPI to put in place an issue tracker for all issues,
or for issues which are not already covered by a dedicated tracker.
Unfortunately, the one ITS engine I liked using is Atlassian JIRA, which
is not free software. I have been unsatisfied with all open source
engines I used. I have no strong opinion on which engine should be
picked. Obviously, having a web interface would be extremely important,
particularly one which is not read-only, though email notifications are
very useful.
If we use existing infrastructure, it would be RT which is plenty
capable (if a bit oldschool).
JD
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Filipus Klutiero
http://www.philippecloutier.com
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