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you guys crack me up, a guy should have to post
when WEEKS ofattempted good will attempts on his part go un answered, you really
make me sick and i don't care who like me or dislikes me for it, then you pat
and bard all chime in that personal crap, joeys fault, bullshit this is a Saturn
person with a Saturn problem and hes tried all avenues, if that was any of you
with sps or cwc it would be all overt the lists and i can pull up examples on
every one of you...
----- Original Message -----
Sent: Monday, July 29, 2002 3:50 PM
Subject: Re: [SPOC] XRC
Good call Neil, personal issues need to stay off list!
Concerning XRC, gurple, you hit it on the nose the lack of communication is
im sure, infuriating and frustrating. I am hoping for major changes as I have
been informed of positive measures as of lately. "Going Public" is a good
thing, dont be afraid to have a voice. I know this personaly.
Peace
Fonzo
RoadRunn <[EMAIL PROTECTED]> wrote:
There
have been numerous discussions on XRC in this list and they always seem
to end up in flame wars. I would suggest that anyone that has any input
on this to either do it in a "non-flame" manner or reply privately with
your comments.
Neil
gurple wrote:
>
Guys, > > I'm hoping that by "going public" I can accelerate
some service issues > that I've been having with
XtremeRacingConcepts. > > My side of The Story
Triangle: > > On roughly June 16th I placed an order for the XRC
cold air intake and > their branded rotors via their web-store. I was
immediately mailed an > automated message stating that the ordering
system received my order. > A little over a week later I had not
heard if the order had been > shipped or anything. Things were
quieter than prior experience had > shown me with other on-line
retailers. I was expecting to hear at a > minimum that the ordered
items had been handed to UPS or whatnot and I > been given the
shipped item's tracking number. I sent an eMail to >
[EMAIL PROTECTED] asking what the status of the order >
was. In return to that query I received a short note stating that the
> order was lost and might I please replace the
order. > > The following day I received a box with no return
address and no > packing slip. In it contained the air intake.. I
assumed that the order > must not have been lost and that the rest of
the order (the rotors) > were in transit and would arrive soon too.
By this point the full > charge of the order totalling $366.00 was
posted to my check card. I > foolishly waited and waited for the rest
of the order to arrive. I > eventually gave up waiting and sent XRC
another eMail informing them > of the problem several days ago,
almost 6 weeks after the initial > order was placed.. To these
communiques XR C has been totally > unresponsive. I have heard
nothing from them other than their short > eMail stating the the
order had been lost. Well, they charged me for a > lost order and its
shipping as well as managed to get half of that > lost order to
me. > > So what gives? Honest mistake? I'm sure it is. However,
the lack of > communication is infuriating. On the couple of
occasions I've had the > chance to use the phone during normal
business hours I've been greeted > by just an answering machine.
Leave a message and what happens? Nothing. > > I'm telling this
story to hopefully get some movement on my behalf. > Perhaps I'm just
an accusatory asshole and no one likes to deal with > me.
Nevertheless, I gave them my money and I would like something in >
return for it. I suspect that others will have parallel
thoughts. > > That's my side of the "three
sides." > > cheers, > Jason Verlander (aka gurple) >
66 Fla mingo St. > New Orleans, LA 70124 > (504) 931
9254 > > > -- > Fourth Law of Revision: It is
usually impractical to worry beforehand > about interferences - if
you have none, someone will make one for
you. > > > > Visit SPOC National at
http://www.spocnational.org > Don't forget to update your Profile in
the Owners Database. > > To unsubscribe from the list at any
time, send an e-mail to > [EMAIL PROTECTED] with any
subject, and in the message text, > "Unsubscribe
spoc". > >
Visit SPOC National at
http://www.spocnational.org
Don't forget to update your Profile in
the Owners Database.
To unsubscribe from the list at any time, send
an e-mail to [EMAIL PROTECTED] with any subject, and in the message
text, "Unsubscribe spoc".
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