Carlos,

Thanks for the reply. If you could redirect all advice regarding this issue 
to this group, I'd appreciate it. Google groups is more convenient for me 
to use than GitHub.

This morning, I reinstalled spyder (conda install spyder) after I 
uninstalled it last night.

"spyder" did not work.
"spyder --new-instance" did not work

Deleting the .spyder2 directory, followed by "spyder --new-instance" did 
not work.

In all cases, Windows reported "python.exe has stopped working".

Windows reported:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    python.exe
  Application Version:    0.0.0.0
  Application Timestamp:    54935c78
  Fault Module Name:    python27.dll
  Fault Module Version:    2.7.9150.1013
  Fault Module Timestamp:    54935c77
  Exception Code:    c0000005
  Exception Offset:    0008fc79
  OS Version:    6.1.7601.2.1.0.256.4
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

If I'm not mistaken, the additional info lines contain call outs to my 
registry, though a search via REGEDIT turned up no matches..

My username is 5 letters that are all ascii. 

On Tuesday, May 19, 2015 at 8:09:42 PM UTC-7, Carlos Córdoba wrote:
>
>  Hi,
>
> Please follow the advice I gave you on Github. Other than that, I'd like 
> to ask you if you have a Windows user name that has non-ascii letters on 
> it. That could be other thing that is causing your problem.
>
> And yet another advice is to look for and remove our configuration 
> directory, which is called .spyder2 (notice the dot at the beginning of it).
>
> Cheers,
> Carlos
>
>  El 19/05/15 a las 18:36, dprice escribió:
>  
> I've been trying to solve this problem for weeks, to no avail. Please note 
> I am a technical person, but hardware, not software. 
>
> Here's the issue. I had the old Spyder 1.7.0/pyt2.7 working for years on 
> my laptop, Win 7, 32-bit. I recently uninstalled it and reinstalled Spyder 
> 2.3.4-pyt2.7. 
>
> When:
>
> I launch spyder from:
>
> 1. The Spyder Windows icon
> 2. From the windows command prompt
> 3. From the Anaconda command prompt
> 4. From the python command line
> 5. From the windows command prompt with defaults (spyder --defaults)
>
> It always results in a crash, followed by "python.exe has stopped working" 
> (or sometimes "pythonw.exe has stopped working"). This usually happens when 
> the splash screen says "loading file explorer"
>
> What I have tried that does not fix the problem:
>
> 1. Uninstalling and reinstalling
> 2. Resetting spyder (spyder --reset)
> 3. deleting the .spyder2 directory 
> 4. changing the spyder config file, to disable the explorer. This results 
> in the crash happening when the splash screen says "loading namespace...."
>
> The only information I receive from windows is the an applications crash, 
> and the offending application is python27.dll.
>
> I'm out of ideas and need help. I am willing to do the work and send 
> whatever info required to solve this problem, but I need a guru to lead the 
> way.
>
> Thanks
>
>
>
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