This concludes my troubleshooting of this problem: Unfortunately, nothing seemed to work. This computer is an enterprise maintained unit, and though I have administrator privileges, I am not "the administrator". So, I had my help desk rep look at it and he ran a windows systems file check utility (sfc) and it report several corrupted Win 7 system files. The log of these error was over 2MB in size, but I did not have privileges to look at it. When the sys admin tried to look at it, he was denied as well. Odd, I know, but the conclusion is, this computer is sick and needs to be re-imaged. When the administrator is denied access, something is truly amiss.
Is this the root cause of my problem? Unknown, but if when you have corrput system files and my problem with sypder happens when a windows file explorer is opened, there is a good chance they are connected. Regardless, trouble shooting a spyder problem on a computer with corrupted system files is probably a fruitless task. They won't re-image my machine because its too old. So, I have to pitch my thinkpad... which has been a fantastic machine.... for a Dell. On Thursday, May 21, 2015 at 1:22:49 PM UTC-7, dprice wrote: > > After some digging, I'm fairly convinced that its not spyder or python > that are causing directly causing my problems, but somehow related to the > Windows explorer function. > > When I run spyder, I get the crash when I see "loading file explorer....." > on the splash screen. > > I can start spyder light and run python interactively just fine. I can see > and use the variable explorer. > > BUT, when I attempt to either use the "working directory" function from > the options pull down in spyder light, OR I attempt to run a python script > using the "Run..." command from the spyder light options pull down, spyder > light just disappears from my screen. By running spyder light from another > computer, the first thing I see is a windows file explorer window when I > access the two aforementioned commands, is a windows file explorer. > > So, I now know: > 1. When spyder tried to load the file explorer at startup, it crashes > 2. When spyder light tries to open the the working directory, it > activiates a Windows explorer window, and crashes. > 3. When spyder light tries run a python script, it activiates a Windows > explorer window, and crashes. > > The votes have been counted folk....Somehow, when spyder/python tries to > access this function in the OS, it crashes. > > Is this a registry problem? A path problem? > > D > > On Wednesday, May 20, 2015 at 10:36:12 AM UTC-7, dprice wrote: >> >> Carlos, >> >> Thanks for the reply. If you could redirect all advice regarding this >> issue to this group, I'd appreciate it. Google groups is more convenient >> for me to use than GitHub. >> >> This morning, I reinstalled spyder (conda install spyder) after I >> uninstalled it last night. >> >> "spyder" did not work. >> "spyder --new-instance" did not work >> >> Deleting the .spyder2 directory, followed by "spyder --new-instance" did >> not work. >> >> In all cases, Windows reported "python.exe has stopped working". >> >> Windows reported: >> >> Problem signature: >> Problem Event Name: APPCRASH >> Application Name: python.exe >> Application Version: 0.0.0.0 >> Application Timestamp: 54935c78 >> Fault Module Name: python27.dll >> Fault Module Version: 2.7.9150.1013 >> Fault Module Timestamp: 54935c77 >> Exception Code: c0000005 >> Exception Offset: 0008fc79 >> OS Version: 6.1.7601.2.1.0.256.4 >> Locale ID: 1033 >> Additional Information 1: 0a9e >> Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 >> Additional Information 3: 0a9e >> Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 >> >> If I'm not mistaken, the additional info lines contain call outs to my >> registry, though a search via REGEDIT turned up no matches.. >> >> My username is 5 letters that are all ascii. >> >> On Tuesday, May 19, 2015 at 8:09:42 PM UTC-7, Carlos Córdoba wrote: >>> >>> Hi, >>> >>> Please follow the advice I gave you on Github. Other than that, I'd like >>> to ask you if you have a Windows user name that has non-ascii letters on >>> it. That could be other thing that is causing your problem. >>> >>> And yet another advice is to look for and remove our configuration >>> directory, which is called .spyder2 (notice the dot at the beginning of it). >>> >>> Cheers, >>> Carlos >>> >>> El 19/05/15 a las 18:36, dprice escribió: >>> >>> I've been trying to solve this problem for weeks, to no avail. Please >>> note I am a technical person, but hardware, not software. >>> >>> Here's the issue. I had the old Spyder 1.7.0/pyt2.7 working for years on >>> my laptop, Win 7, 32-bit. I recently uninstalled it and reinstalled Spyder >>> 2.3.4-pyt2.7. >>> >>> When: >>> >>> I launch spyder from: >>> >>> 1. The Spyder Windows icon >>> 2. From the windows command prompt >>> 3. From the Anaconda command prompt >>> 4. From the python command line >>> 5. From the windows command prompt with defaults (spyder --defaults) >>> >>> It always results in a crash, followed by "python.exe has stopped >>> working" (or sometimes "pythonw.exe has stopped working"). This usually >>> happens when the splash screen says "loading file explorer" >>> >>> What I have tried that does not fix the problem: >>> >>> 1. Uninstalling and reinstalling >>> 2. Resetting spyder (spyder --reset) >>> 3. deleting the .spyder2 directory >>> 4. changing the spyder config file, to disable the explorer. This >>> results in the crash happening when the splash screen says "loading >>> namespace...." >>> >>> The only information I receive from windows is the an applications >>> crash, and the offending application is python27.dll. >>> >>> I'm out of ideas and need help. I am willing to do the work and send >>> whatever info required to solve this problem, but I need a guru to lead the >>> way. >>> >>> Thanks >>> >>> >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "spyder" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/spyderlib. >>> For more options, visit https://groups.google.com/d/optout. >>> >>> >>> -- You received this message because you are subscribed to the Google Groups "spyder" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/spyderlib. For more options, visit https://groups.google.com/d/optout.
