You need to reverse the invoice. If it's a service invoice only, you can
delete it, but reversing is the preferred accounting method.
I don't know why the sales order won't delete, unless it's because it was
converted into an invoice, in which case deleting the invoice is your only
option for being able to delete the order.
However, there's really no advantage in deleting the order--it doesn't
*do* anything just being there, except clutter up your closed orders
reports.
Luke
On Mon, 14 Feb 2011, Rich Shepard wrote:
One time card entry was omitted from the sales order and invoice, and the
information on them is not what I need to provide my client.
What steps do I need to do to roll back the invoice and sales order?
When I view Order Entry -> Reports for that client I can select the sales
order produced today, but there's no 'Delete' button at the bottom of the
page. I want this out of A/R, Sales Orders, and have the system appear as it
did before I tried generating the invoice.
TIA,
Rich
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