Well, maybe not the "official" support avenue. But an important one just the same. Most of the posts in the general interest forums involve problems, user difficulties or questions. I think you are one of the more active and helpful participants giving assistance and insights. To most people, that is support.
Some comments are emotional or use inflammatory words that people use out of frustration. A casual reader would think that is the normal customer outcome. SB employees participate regularly in these forums. Every day. To have a continual litany of "I'm bleeding to death" or "I just threw my SB into the fireplace", etc., without company response or follow-up, is ridiculous. They could assign one person the job to spend a few hours a week to follow-up and clear the more incendiary comments. Some will remain, most will have a happy ending. Don't you think that would be worth the effort? I do, and that was my point. -- Goodsounds ------------------------------------------------------------------------ Goodsounds's Profile: http://forums.slimdevices.com/member.php?userid=14201 View this thread: http://forums.slimdevices.com/showthread.php?t=64491 _______________________________________________ squeezenetwork mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/squeezenetwork
