Called Logitech support. Waited on hold for 30 minutes. Tech support was friendly and courteous. He guided me through a factory reset of the SBR and SBC. After that I had to enter my email and password for MSB.com and soon thereafter sweet Susanna Hoffs was blasting through the stereo. When I originally went through the upgrade I was never given the option to enter email/password so that must have been my problem all along.
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