My SqueezeBox MAC address has been assigned to someone else (their email shows up on my device) and I opened a ticket with Logitech 2 weeks ago (3/23) and I've heard nothing. I had this problem in late 2009 (soon after I replaced my slimp3 with a SB) and they corrected it very quickly, now they have gone completely silent. I have emailed with the person assigned to my device and we think we may have two devices with the same MAC address - he has a ticket open too, but no response. I even sent them a photo of my MAC address sticker on the bottom of the unit. I just want to get this sorted out so I can use it again - has anyone else had this MAC address problem and/or can anyone provide any hints as to how to get any attention at Logitech? Their online chat doesn't work and nothing happens when you click on "Contact". Thanks.
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