pcheckel;623879 Wrote: 
> My SqueezeBox MAC address has been assigned to someone else (their email
> shows up on my device) and I opened a ticket with Logitech 2 weeks ago
> (3/23) and I've heard nothing.  I had this problem in late 2009 (soon
> after I replaced my slimp3 with a SB) and they corrected it very
> quickly, now they have gone completely silent.  I have emailed with the
> person assigned to my device and we think we may have two devices with
> the same MAC address - he has a ticket open too, but no response.  I
> even sent them a photo of my MAC address sticker on the bottom of the
> unit.  I just want to get this sorted out so I can use it again - has
> anyone else had this MAC address problem and/or can anyone provide any
> hints as to how to get any attention at Logitech?  Their online chat
> doesn't work and nothing happens when you click on "Contact". Thanks.

If I were you, I'd phone them at this point. Have the MAC info
available when you call.


-- 
garym
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