I do not envy support people I do something similar part time when I have the time on my work ( I do try to find other important work instead ) .
Being all nice and friendly and try to fix things , impressive that they can do that all day :) so kudos to all good support persons in the world. The little experience I have of telephone supprt is that either the problem is RTFM or a bug or super complicated so that you have to harass a developer or someone at your internal support . The best RTFM case is when they say the manual was so thick so I called you instead :D and then I have to walk thru the whole setup of our product over the phone ha ha , but there is coffe and you can spam this forum at the same time . Over to Logitech again when I've used the support ( via mail ) they always been friendly and competent . ------------------------------------------------------------------------ Mnyb's Profile: http://forums.slimdevices.com/member.php?userid=4143 View this thread: http://forums.slimdevices.com/showthread.php?t=96498 _______________________________________________ squeezenetwork mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/squeezenetwork
