JeffNK wrote: > ...... As I stated above however I was able to resubscribe this morning > Australian time to a Gold Monthly subscription only to have the relevant > streams shut down 6 hours later. This is not indicative of a company > that is thinking about how their business plans meet their obligations > to existing consumers. >
Agreed, it is sloppy business, but not illegal. Sounds like management is not communicating with their web design people to remove the consumer subscription signup from their web site. Just as a company like Amazon might show an item in stock when in fact it is not in stock. As long as they make a reasonable effort to refund the purchase they have committed no crime. With their new business strategy (good or bad) of only pursuing commercial subscribers they have to cut the cord with their consumer subscriptions some how and at some point. Consumer subscriptions now would just be a distraction and a quickly deteriorating income source for what they now view as their business model going forward. If RadioIO is charging consumers for a service they are not delivering (and have no intention on delivering) then they are committing fraud. If they refuse new subscribers and/or refund current subscribers for services not (to be) delivered then they are committing no such foul. In fact, in their own sloppy way of doing business, this is costing them money because they are paying the credit card merchant fees TWICE. Once on the signup and again on the refund! :) ------------------------------------------------------------------------ toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=100413 _______________________________________________ squeezenetwork mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/squeezenetwork
