On 2/2/2012 10:26 PM, Amos Jeffries wrote:


Right. These errors do make it into the view of people without any technical knowledge though. So each of our pages has those technical details and should have a simplified "this means" description for people who can't understand the technical bits. The non-technical wording could stil do with clarification in a lot of cases, just need to find which ones are confusing and fix them.

Amos
Right, You have a point there. Both contents can be available at the same page. I think most of the users are concerned with knowing if the problem is something they can fix, it is external or is related to the site they are visiting.

Sebastian

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