Hello Bruneel,
On Wednesday, March 26, 2003, Bruneel wrote...

> I'm still using Squirrelmail as a test for my business . What has
> happened several times : because SquirrelMail delivers my email many
> times too late , I need to ask my customers to send there emails to
> 2 different addresses . It just happened again today March 26 at
> 5:45 am GMT , I received an email sent to my regular provider , but
> the same email sent trough usermail has still not arrived in my
> inbox , 20 minutes later . As you will understand I cannot trust
> this system nor advice it . What are you going to do about it ? My
> mails are important and always urgent , I can't accept delays .
> Sincerely .

The problem you seem to mention doesn't have anything to do directly
with SquirrelMail, or its developers. I think there is a little
confusion over your hosts, and us (as developers). SquirrelMail is an
open source webmail client, used to read, and write mails. Companies
all over the world choose to use SquirrelMail for it's features, and
stability.

>From your description of your problem, this certainly sounds like a
problem with your providers sending services. You should try
contacting them via their help systems and see if you can get some
help.

As an added note... email cannot be guaranteed delivered... nor can it
guarantee the time it takes. I have noticed in the past that two
emails sent 5 minutes apart have resulted in a 5 hour delivery time
difference. This can be caused by a many number of things from bad
connections, to bad routing.

All I can suggest for now is to contact your provider, unless you can
specifically prove that this is an issue with our software.

Thanks.

-- 
Jonathan Angliss
([EMAIL PROTECTED])



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