Are you positive its deleting the mail? The reason I ask is I had a similar situation, kinda... When a user goes over the timeout, they loose the mail they are composing, however when they report it they claim "its deleting emails" to them it sounds better to pluralize, then they find someone else to corroborate......
As for the premature timeout, the only thought I have is are the clocks correct?
tm.
Andrew Ingram wrote:
On Thu, 2003-11-13 at 12:12, Sam Varshavchik wrote:
Andrew Ingram writes:
I'm having reports from a couple of users of some very strange behaviour from SqWebmail.
Users are logging in, then soon after logging in, they get the timeout screen (and I can verify this by my logs, only 2 minutes before a timeout in one case, and soft time out is set to 25 minutes). When they log back in, SqWebmail has deleted some of their emails. This obviously isn't happening to everyone as I'd have to take the system offline, but it's happened twice in 2 weeks now and it's a bit worrying. I'm running SqWebmail v3.5.1 on FreeBSD. Was there a bug in this version which sometimes caused this? it's very worrying.
There is no known bug. Sounds like someone hacked their accounts.
I would be very surprised if someone hacked the accounts, it would have shown up in some of our logs if someone has tried to get in. Also, the 2 occurrences happened on different weeks at different times, by 2 unrelated users (on a system with over 100,000 users). It just seems very unlikely it was a hack. I'll keep an eye on it but if anyone knows anything that could help, please let me know.
Thanks, Andrew
