Dear Pam Ellison,
 
I sympathize with your difficulties concerning the police station.  It sounds like an 
extremely frustrating experience.  Allow me to offer a few suggestions.
 
With regards to your obnoxious and might I say, dangerous teen.  You did the right 
thing by getting his license plate.  The next step is calling the non-emergency number 
and waiting for an officer (which you did).  I'm not sure why the dispatcher told you 
to go downtown (as far as I know, she should not have done that).  Since the call is 
such a low priority it can take a long time for someone to show up.  Keep in mind the 
operator is not the dispatcher.  The opperator sends, via computer, the call request 
and the dispatcher decides when the call is sent to an officer.  Once the officer is 
given the call, he must go to the location immediately and it will take as long as it 
takes to get from point A to point B.  The dispatcher is the person in control and 
they will gage the severity of calls.  If there are numerous calls coming in that are 
more serious than yours, it could take hours before you see an officer.  
 
I suggest an alternative.  Get to know your Senior Commander or one of his subordinate 
Commanders.  There are three Police Districts in St. Paul, Western, Central and 
Eastern.  You said you live in Como, so I will assume you live in Western District.  
Your Command structure is as follows:
Senior Commander:  Tom Smith: 266-5526
Patrol Commander: Tyrone Strickland: 266-5533
Investigations Commander: Mike Morehead: 266-5528
 
Call one of these officers and tell them your story.  Be calm and kind and I promise 
they will be most helpful.  They will work with you to solve your problem.   
 
I hate to see this sad experience ruin your view of the St. Paul Police.  I've worked 
with them on many issues over the years and I think we have the best and the brightest 
team in the country.  
 
Good Luck.  If you need any more assistance, please call your local District Council 
644-3889 (Como District 10) or call me at 848-2002.
 
Tait A. Danielson
Organizer District 7 and 
West 7th Neighbor
 
 
 
 
 
 




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