Sandra,

You made quite vaild points (1,2,3). Its just reality. Having agreed to
that, let me throw in my $0.02. 

Todays economic situation has hurt most companies so badly that most of
them have frozen all kinds of expenditure (travel, new purchases etc).
These are the same companies are trying to find a way out of the rut by
looking into the promises of new technologies also. Its a catch22 issue.
They can't really make a big time transition without seeing some
immediate returns.

In most cases, nowadays the push for newer technologies is *not* coming
from management, but is from little guys who are essentially at the
bottom of the ladder. If they need to show 'new technology promises'
then they need to get some sort of support. As someone pointed out
recently (I guess he is a consultant), consultants do not have time to
evaluate newer technologies for an extended time. I say, its just not
consultants, but anybody who likes to convince their managemnt of the
values of newer technologies.

Regards
Arun






Sandra Cann wrote:
> 
> Larry,
> 
> Like the Struts developer community, the Expresso community is comprised of
> contributors from all over the globe who have nothing to do with our support
> services. These individuals have worked together on contributions and have
> definitely made a huge impact on what Expresso is today - some having been
> involved from very early on. I am convinced that the real "value" of an open
> source project comes from the strength of its community and the community
> process that results.
> 
> Premium support is a loss leader and is not where we try to make money. It
> is offered as a courtesy because of our experience with larger corporation
> needs:
> 1. some have company policies prohibiting using products without support;
> 2. some have production environments requiring guaranteed support response
> times;
> 3. some want more handholding to get up to speed quicker
> 
> This is a small percentage of companies, as most do not need premium support
> (PS) with the effectiveness of community support on our open source
> projects.  For those in Dilbert worlds PS keeps the managers assured. :).
> 
> Sandra
> [EMAIL PROTECTED]
> 
> > -----Original Message-----
> > From: Larry Maturo [mailto:[EMAIL PROTECTED]]
> > Sent: Wednesday, January 09, 2002 11:26 AM
> > To: 'Struts Users Mailing List'
> > Subject: RE: Advice needed on Stuts versus Struts/Expresso
> >
> >
> > Stephen Owens wrote about Expresso:
> > ...
> > The mailing list is not as
> > amazingly helpful as the Struts mailing list, but it is pretty good and
> > will hopefully keep getting better.
> > ...
> >
> > My question is, is it really true that it will keep getting better, given
> > that the company responsible for Expresso is trying to make money by
> > supporting it?  This implies that the people most knowledgeable about
> > Expresso has an incentive not to support the mailing list.  Or am I
> > just being paranoid?  Note that I have not used Expresso, or seen their
> > mailing list.
> >
> > -- Larry Maturo
> >    [EMAIL PROTECTED]
> >
> >
> 
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