Worse..the People maintaining the Call Center system are permanently out to lunch They make US government workers look industrious! -M ----- Original Message ----- From: "Adam Hardy" <[EMAIL PROTECTED]> To: "Struts Users Mailing List" <[EMAIL PROTECTED]> Sent: Saturday, October 18, 2003 5:45 AM Subject: Re: [FRIDAY] Free Dog..... (going further OT!)
> On 10/17/2003 10:10 PM Andy Engle wrote: > > Sorry to diverge from the already off-topic topic, but this one > > couldn't go without being shared: It's really hot in the room we work > > in today. We've been trying to cool it down in here, but I just heard > > from a co-worker of mine (who heard it from our boss) that the heating > > and air conditioning in our room (which is in a much larger building > > here in northern IL) is actually managed/monitored by a group in India, > > where supposedly there is a call center that handles such matters. > > It's hot and stuffy in the cave right now (we refer to the room we work > > in as the cave, since there are no windows or signs of the great > > outdoors) -- everyone is hot and complaining about it. Anyway, this > > co-worker just told me that our boss apparently called the maintenance > > people to compliain about the excessive heat problem this morning, but > > his call was routed to a call center in *India*, where the person there > > logged a ticket for the heat to be turned down. That ticket was > > logged, but in the end the problem is due to the fact that the heat was > > left on, and the person who can turn it down is out today. So, in > > spite of our *international* effort to make sure we're all comfortable > > in our office buildings, the ticket logged in India is being unanswered > > by a vacationing maintenance worker who is simply not around to cut the > > heat back a little. > > Global warming? > > Adam > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
