On Saturday, October 18, 2003, at 09:21 AM, Martin Gainty wrote:
Worse..the People maintaining the Call Center system are permanently out to
lunch
They make US government workers look industrious!
-M
----- Original Message -----
From: "Adam Hardy" <[EMAIL PROTECTED]>
To: "Struts Users Mailing List" <[EMAIL PROTECTED]>
Sent: Saturday, October 18, 2003 5:45 AM
Subject: Re: [FRIDAY] Free Dog..... (going further OT!)
On 10/17/2003 10:10 PM Andy Engle wrote:Sorry to diverge from the already off-topic topic, but this one
couldn't go without being shared: It's really hot in the room we work
in today. We've been trying to cool it down in here, but I just heard
from a co-worker of mine (who heard it from our boss) that the heating
and air conditioning in our room (which is in a much larger building
here in northern IL) is actually managed/monitored by a group in India,
where supposedly there is a call center that handles such matters.
It's hot and stuffy in the cave right now (we refer to the room we work
in as the cave, since there are no windows or signs of the great
outdoors) -- everyone is hot and complaining about it. Anyway, this
co-worker just told me that our boss apparently called the maintenance
people to compliain about the excessive heat problem this morning, but
his call was routed to a call center in *India*, where the person there
logged a ticket for the heat to be turned down. That ticket was
logged, but in the end the problem is due to the fact that the heat was
left on, and the person who can turn it down is out today. So, in
spite of our *international* effort to make sure we're all comfortable
in our office buildings, the ticket logged in India is being unanswered
by a vacationing maintenance worker who is simply not around to cut the
heat back a little.
Global warming?
Adam
--------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
--------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
--------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
