Re: cloud password

Mon, 27 Jan 2020 14:33:36 -0800

I see one odd error in the log file. I noticed a corresponding oddity on the server side.
I have sent out an email looking for input, but I think I fixed at least one issue.

Can you try again?

Thanks

/D

On Jan 27, 2020, at 11:28 AM, <[email protected]> <[email protected]> wrote:

These are the logfiles as requested, hope it will help !
 
 
 
Groet,
Jaap Pinkster +31630530191
NOB member: # 9011509
Instr. # 4516
Duikvereniging Platax 
 
 
From: Dirk Hohndel <[email protected]> 
Sent: 27 January 2020 20:07
To: [email protected]
Cc: Subsurface Mailing List <[email protected]>
Subject: Re: cloud password
 
Your responses are rather terse which makes it harder to debug this remotely...
 
So let's try this.
Start Subsurface anew (if it's running, quit, restart).
Click on 'Open cloud opslag'
Quit Subsurface
again, send the two log files.
 
Hopefully this will give us more information.
 
Clearly there is an issue where we need to improve the user experience as not getting a useful error reported to the user is the key problem here.
 
/D


On Jan 27, 2020, at 10:49 AM, [email protected] <[email protected]> wrote:
 

I see a split second a message or so (too fast to read) and then nothing 

Jaap Pinkster / DivemasterJaap
0630530191
NOB member: # 9011509
Instr. # 4516

Duikvereniging Platax 

BlueMail voor Android downloaden 
Op 27 jan. 2020, om 19:37, Dirk Hohndel <[email protected]> schreef:
This looks like you aren't even correctly logged into the cloud. What happens if you click on 'Open cloud opslag'?

/D
 On Jan 27, 2020, at 10:12 AM, <[email protected]> <[email protected]> wrote:
 
 This is the screen I see.
 When I start SSF then Cloudopslag online is selectable, after done that (vinked on) .
 Selecting open cloudopslag, nothing happens, but Cloudopslag online is greyed out, see att.
  
 Groet,
 Jaap Pinkster +31630530191
 NOB member: # 9011509
 Instr. # 4516
 Duikvereniging Platax 
  
  
 From: Dirk Hohndel <[email protected] <mailto:[email protected]>> 
 Sent: 27 January 2020 18:48
 To: [email protected] <mailto:[email protected]>
 Cc: Subsurface Mailing List <[email protected] <mailto:[email protected]>>
 Subject: Re: cloud password
  
 Under the File menu (sorry, not sure what that's called in the Dutch localization) there should be an entry to ensure that the cloud storage is actually online (I think that's "Cloud opslag online")
 Is that checked?
  
 /D
 
 
 On Jan 27, 2020, at 3:47 AM, <[email protected] <mailto:[email protected]>> <[email protected] <mailto:[email protected]>> wrote:
  
 Now, I first imported a new file (from divinglog), and tried to store it at the cloud.
 On the screen I saw a message saying that a local cache was created.
 But I cannot load the dive log file from the cloud.:-(
  
  
 Groet,
 Jaap Pinkster +31630530191
 NOB member: # 9011509
 Instr. # 4516
 
This looks like you aren't even correctly logged into the cloud. What happens if you click on 'Open cloud opslag'?
 
/D


On Jan 27, 2020, at 10:12 AM, <[email protected]> <[email protected]> wrote:
 
This is the screen I see.
 
When I start SSF then Cloudopslag online is selectable, after done that (vinked on) .
 
Selecting open cloudopslag, nothing happens, but Cloudopslag online is greyed out, see att.
 
 
 
Groet,
 
Jaap Pinkster +31630530191
 
NOB member: # 9011509
 
Instr. # 4516
 
Duikvereniging Platax 
 
 
 
From: Dirk Hohndel <[email protected]> 
Sent: 27 January 2020 18:48
To: [email protected]
Cc: Subsurface Mailing List <[email protected]>
Subject: Re: cloud password
 
 
Under the File menu (sorry, not sure what that's called in the Dutch localization) there should be an entry to ensure that the cloud storage is actually online (I think that's "Cloud opslag online")
 
Is that checked?
 
 
/D
 

 

 
On Jan 27, 2020, at 3:47 AM, <[email protected]> <[email protected]> wrote:
 
 
Now, I first imported a new file (from divinglog), and tried to store it at the cloud.
 
On the screen I saw a message saying that a local cache was created.
 
But I cannot load the dive log file from the cloud.:-(
 
 
 
Groet,
 
Jaap Pinkster +31630530191
 
NOB member: # 9011509
 
Instr. # 4516
 
 
 

Attachment: subsurface_out.log
Description: Binary data

Attachment: subsurface_err.log
Description: Binary data


_______________________________________________
subsurface mailing list
[email protected]
http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface

Reply via email to