Or shutdown subsurface before updating. It seems it is still running during the update process.
Martin de Weger > Op 28 nov. 2021 om 12:49 heeft Chirana Gheorghita Eugeniu Theodor via > subsurface <subsurface@subsurface-divelog.org> het volgende geschreven: > > > run installer as Administrator? > >> On Sun, Nov 28, 2021, 11:42 techdiver1--- via subsurface >> <subsurface@subsurface-divelog.org> wrote: >> Sorry, you're right !! I try to explain the problem (sorry for my English!) - >> >> Operating system window 10. >> >> Subsurface vers 4.9.7 >> >> I was able to download dives until November – (I had to try several times >> but in the end I was able to download them). Lately I can't. Error message >> says "error importing dive data" - >> >> I tried to update program through your site but impossible (see photo >> enclosed) >> >> Thanks for your collaboration >> >> Giorgio >>> Il 26/11/2021 19:04 Dirk Hohndel <d...@hohndel.org> ha scritto: >>> >>> >>> >>> You will admit that your email is a little sparse on detail… which makes it >>> really hard to help you. >>> >>> - which OS are you on? Try to be reasonably specific - maybe include a >>> version? >>> - which app are you using? Subsurface? Subsurface-mobile? >>> - which EXACT version number? >>> - how did you install it? From our website? From an app store? Compiled it >>> yourself? >>> >>> The phrasing implies that in the past this has worked? If that’s true, then >>> what has changed? Did you maybe upgrade your Mac to macOS 12? >>> >>> /D >>> >>>> On Nov 26, 2021, at 09:50, techdiver1--- via subsurface >>>> <subsurface@subsurface-divelog.org> wrote: >>>> >>>> Good morning >>>> >>>> Good morning >>>> lately i have faced a problem, i can no longer download dives from my >>>> perdix. >>>> Error is: "error importing dive data" >>>> Thank you for your assistance >>>> >>>> Giorgio >>>> >>>> >>>> _______________________________________________ >>>> subsurface mailing list >>>> subsurface@subsurface-divelog.org >>>> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface >> _______________________________________________ >> subsurface mailing list >> subsurface@subsurface-divelog.org >> http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface > _______________________________________________ > subsurface mailing list > subsurface@subsurface-divelog.org > http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface
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