Good morning tks for your prompt reply. I'm facing same problems also with Subsurface cloud (android). In any case I try again . Cross our fingers !!!
I'll keep you informed. Cross our fingers !!! Tks Giorgio > Il 29/11/2021 00:14 Dirk Hohndel <d...@hohndel.org> ha scritto: > > > Either of the two could be the correct answer - the installer does need > to be run as admin (and it should ask for those permissions if not granted). > And you cannot run it if Subsurface.exe is already running. > > As for the import problems from the Perdix - yeah, that tends to be a > problem on Windows. It often works, and then doesn't. > The only way that seems to usually work to fix this is to un-pair your > Perdix from Windows. Re-pair it (from the Windows Bluetooth settings). Try > again. > And often people have to repeat that process several times. > Generally what is much easier and more reliable is to use Subsurface > Cloud to connect to a mobile device (Android or iOS) and download from the > Perdix there. That seems to work far better than on Windows. > > /D > > > > On Nov 28, 2021, at 4:01 AM, Martin de Weger via > subsurface <subsurface@subsurface-divelog.org > mailto:subsurface@subsurface-divelog.org > wrote: > > Or shutdown subsurface before updating. It seems it is still > > running during the update process. > > > > > > Martin de Weger > > > > > > > > > Op 28 nov. 2021 om 12:49 heeft Chirana Gheorghita Eugeniu > > Theodor via subsurface <subsurface@subsurface-divelog.org > > mailto:subsurface@subsurface-divelog.org > het volgende geschreven: > > > > > > > > > > > > > > > > run installer as Administrator? > > > > > > On Sun, Nov 28, 2021, 11:42 techdiver1--- via subsurface > > > <subsurface@subsurface-divelog.org > > > mailto:subsurface@subsurface-divelog.org > wrote: > > > > > > > > > > Sorry, you're right !! I try to > > > explain the problem (sorry for my English!) - > > > > > > > > Operating system window 10. > > > > > > > > Subsurface vers 4.9.7 > > > > > > > > I was able to download dives until November – (I had > > > > to try several times but in the end I was able to download them). > > > > Lately I can't. Error message says "error importing dive data" - > > > > > > > > I tried to update program through your site but > > > > impossible (see photo enclosed) > > > > > > > > Thanks for your collaboration > > > > > > > > Giorgio > > > > > > > > > > > > > Il 26/11/2021 19:04 > > > > Dirk Hohndel <d...@hohndel.org mailto:d...@hohndel.org > ha scritto: > > > > > > > > > > > > > > > > > > > > You will admit that your email is a little sparse > > > > > on detail… which makes it really hard to help you. > > > > > > > > > > - which OS are you on? Try to be reasonably > > > > > specific - maybe include a version? > > > > > - which app are you using? Subsurface? > > > > > Subsurface-mobile? > > > > > - which EXACT version number? > > > > > - how did you install it? From our website? From > > > > > an app store? Compiled it yourself? > > > > > > > > > > The phrasing implies that in the past this has > > > > > worked? If that’s true, then what has changed? Did you maybe upgrade > > > > > your Mac to macOS 12? > > > > > > > > > > /D > > > > > > > > > > > > > > > > > > > > > On Nov 26, 2021, at 09:50, > > > > > techdiver1--- via subsurface <subsurface@subsurface-divelog.org > > > > > mailto:subsurface@subsurface-divelog.org > wrote: > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Good morning > > > > > > > > > > > > Good morning > > > > > > lately i have faced a problem, i can no > > > > > > longer download dives from my perdix. > > > > > > Error is: "error importing dive data" > > > > > > Thank you for your assistance > > > > > > > > > > > > Giorgio > > > > > > > > > > > > > > > > > > > > > > > > _______________________________________________ > > > > > > subsurface mailing list > > > > > > subsurface@subsurface-divelog.org > > > > > > mailto:subsurface@subsurface-divelog.org > > > > > > > > > > > > http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > _______________________________________________ > > > > subsurface mailing list > > > > subsurface@subsurface-divelog.org > > > > mailto:subsurface@subsurface-divelog.org > > > > > > > > http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface > > > > > > > > > > > > > > > _______________________________________________ > > > subsurface mailing list > > > subsurface@subsurface-divelog.org > > > mailto:subsurface@subsurface-divelog.org > > > > > > http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface > > > > > > > > _______________________________________________ > > subsurface mailing list > > subsurface@subsurface-divelog.org > > mailto:subsurface@subsurface-divelog.org > > > > http://lists.subsurface-divelog.org/cgi-bin/mailman/listinfo/subsurface > > > > > >
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