Hi,

Greetings from ITM.

One of our Clients is looking for *Desktop* *Administrator - Baltimore MD -
6+ Months Contract* position.

If you have any consultants, please let me know.

*Title                 :* Desktop Administrator

*Location           :* Baltimore MD

*Duration           :* 6+ Months

*DESCRIPTION      *

*The Qualified Individual will be responsible for providing day to day
helpdesk / frontline desktop support to Corporate and Investment Banking
users in the Northeast of USA. The job involves answering helpdesk calls,
technical break fix, participation in technology projects, and supporting
any other technology initiatives as they may arise. Other activities include
helping clients navigate the technology environment, informal client
training and possible travel to other regions to support
colleagues.*Qualified candidate must have excellent customer service
skills and a
proactive stance in working with other technology partners to seek timely
solutions for the client. *Candidate must be able to balance competing
priorities, must have excellent problem solving skills with the ability to
work under deadline pressure, ability to maintain composure and remain
focused in a fast paced environment, ability to take ownership and run with
assignments, tasks or projects and guide and mentor junior members of the
team.*
*Experience in supporting trading applications such as **Reuters** Bridge**,
Bloomberg,Thompson's One and Factset,etc. Candidate must be proficient in
TCP/IP, Active Directory and LAN WAN infrastructure**. **Candidate must
possess a strong understanding of Windows XP operating system as well as
desktop/peripheral hardware**. **Successful candidate must have strong
software and hardware installation, configuration and troubleshooting
skills, in depth knowledge of basic applications such as MS Office Suite,
Lotus Notes, Anti Virus, Terminal Emulation, Internet browsers, wireless
communications including support of devices such as Blackberry, and multi
media applications*.

 *Warm Regards | Alex Smith |***

*Business Number: 732-312-5539**
Email ID: **[email protected]* <[email protected]>
*Yahoo IM: **[email protected]* <[email protected]>
*Website:* *www.itmsys.com* <http://www.itmsys.com/>
*A Certified WMBE Company*
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