Re: Tony Moss - hacked

[rmallett]

On 28/09/2013 18:03, Roger Bailey wrote: Hi Tony,   James Fallows wrote an excellent article on his experience when his wife's gmail was hacked. Here is a link. http://www.theatlantic.com/magazine/archive/2011/11/hacked/308673/  Even with his top level connections with Google and the tech community, the recovery was difficult. Google changed some of their practices due to this exposure but the recovery process is still difficult.   Good Luck, Roger Bailey Looks like the man's wife was not using an email client on her PC, but was (and, for many years, had been) reading (and replying to) emails directly on the Google servers, which is an obvious no-no.  Much better to use an email client like Mozilla Thunderbird, and use a backup program like Mozbackup.  Of course, as the husband explains, if your ISP (and / or the provider of your email account) is a multi-million customer company, then (a) the risk is greater, and (b) the degree of support is less when something does go wrong. If this is what it was like in 2011, you can bet that it will be worse (rather than better) in 2013-14. I don't know who James Fallows is (or was) as I only read the first page (which seemed to give the gist of what happened) but obviously his wife enjoyed no special privileges from a largely automated system, as one would expect. -- -- Richard Mallett Eaton Bray, Dunstable South Beds. UK

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