On 6/26/06, Blaster <[EMAIL PROTECTED]> wrote:
Let's take this subject for example...You give the excuse that Sun doesn't
have a representative sample of monitors.  Fair enough, I can understand
that.  But the Sun Rays use ATI chipsets.  I'm certain ATI has a
representative sample of monitors, after all, that's what they do, right?
ATI even *gasp* writes drivers for those very same chipsets.  Those very
same chipsets *gasp* support the latest monitors simply by plugging them in!

Sometimes that works, sometimes it doesn't.  Sometimes
monitors come with "drivers" for MS Windows.

So, why in the heck isn't Sun working closely with their video chipset
vendor and asking them how they do it with their other supported operating
systems?  If ATI isn't willing to share, then I would think Sun should have
looked for a different chipset vendor.

So suppose ATI is willing to share and Sun Ray includes
a bunch of new timings for monitors that we've never even
heard of, let alone seen, let alone tried in the lab.  What
happens when those timings don't work for a Sun Ray
customer?  I'm sure you'd be just thrilled to hear that "it's
ATI's fault, we've never tested this timing, we really have
no idea whether it comes close to having any chance of
working with your monitor".

> So far no-one (and I mean no-one) has
> filed a request for it with Sun Ray engineering.  I think I've seen
> three individuals ask for it, including you.

Looks like you can make that five...Looks like two more people are now
asking for "non-standard" monitor support.

I count three who've ever asked for 1680x1050.  Of those
three, exactly one (Christian, in the archived thread I
pointed you to) has confirmed that the 'utresdef' timings
actually worked for his monitor.  The second person
apparently hasn't got around to trying it yet, and you're
the third.  Did it work for you?

It's a little hard to justify baking that timing in on the
strength of one report of success.

The number of requests I've ever seen for any timing that
isn't currently supported might be as high as a dozen,
total.  There've been maybe a couple of dozen such
requests over the lifetime of Sun Ray, and most of those
timings are now supported.  I can think of only one
significant deployment that uses a timing that we haven't
built in to the firmware, and that's because it's for a
custom monitor that as far as we know is used only at that
one site.

Just so I make myself clear: I'm not against adding timings
to Sun Ray.  I'd be happy to see more timings, but only if
they've been shown to have a decent chance of working.
Getting some extra timings out there and getting feedback
on whether they work or not is probably the biggest reason
I can think of for creating a Sun blog.  Demand for more
timings would also give me some leverage to get the
handling of monitor timing in SRSS improved in general.
Without that demand it's going to stay a long way down
the to-do list.

As for filing requests...I gave
up on that years ago.  I've probably filed a dozen RFE and/or bug reports,
and I've never heard back on any of them.  I've had my name attached to
dozens more, and never heard anything back on any of them either.

I don't think the Sun bug database sends any sort of
automatic notification outside Sun when a bug or RFE
gets fixed.  Sun Support should be able to tell you what
state any given bug report is in if you care to ask.  If the
problem is serious you can escalate it, and then you do
get kept up to date on progress.

If you've given up on reporting issues then that's too bad.
As the OpenSolaris bug reporting form says, "If we don't
know about your problem, we can't fix it. ".

>If only there was a searchable archive of this list's traffic, [...]

I'm very well of the list archives and use them frequently, thank you...The
point was, that automagically detecting monitor timings appears to be a
trivial thing in the Windows, and probably even the Mac worlds, so why isn't
it in the Sun World?  I first started pushing monitor timings into X back in
the early 90s on my lowly 386-25 on Interactive Unix.  Unix seems to have
gone knowhere on this capability since then while this has all become
seamless in other OSes.

I don't think it's as seamless as you think it is.  The ugliness
is just better hidden.  MS Windows is the 800lb gorilla and
vendors are willing to go the extra mile to make sure that
their monitors integrate well with Windows.

OttoM.
__
ottomeister

Disclaimer: These are my opinions.  I do not speak for my employer.
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