Re: [SunRay-Users] "poll timed out" problem

Fri, 09 Mar 2007 03:11:47 -0800 

Julo Chrobak wrote:




Here are some helpful informations:
=====================================================
== utcapture command after conntecting DTU
=====================================================
linux:/opt/SUNWut/sbin # ./utcapture

# TERMINALID      TIMESTAMP TOTAL PACKET   TOTAL LOSS   BYTES SENT 
PERCENT LOSS      LATENCY

No desktops found
No desktops found
No desktops found
No desktops found
No desktops found
No desktops found
No desktops found
Authentication Manager timeout


=====================================================
== utgstatus after conntecting DTU
=====================================================
linux:/opt/SUNWut/sbin # ./utgstatus
Error: Could not get gstatus information from server linux


From this message, I suspect utauthd is not running.
If authd is not running then DTUs won't come up.
See utrestart resolves the issue. If not. provide the
auth_log contents that may have info like why authd is
not coming up.

Thanks
P.S.M.Swamiji

Note: These are my personal opinions, nothing to do with my employer



=====================================================
== /var/log/messages after connecting DTU
=====================================================
Mar  9 09:48:10 linux dhcpd: DHCPDISCOVER from 00:14:4f:0e:92:47 via eth0

Mar  9 09:48:11 linux dhcpd: DHCPOFFER on 192.168.0.19 to 
00:14:4f:0e:92:47 via eth0
Mar  9 09:48:11 linux dhcpd: DHCPREQUEST for 192.168.0.19 
(192.168.0.1) from 00:14:4f:0e:92:47 via eth0
Mar  9 09:48:11 linux dhcpd: DHCPACK on 192.168.0.19 to 
00:14:4f:0e:92:47 via eth0
Mar  9 09:48:13 linux utauthd: Worker3 NOTICE: CLAIMED by 
TerminalId.m0 NAME: TerminalId.00144f0e9247 PARAMETERS: 
{terminalIPA=192.168.0.19, type=pseudo, 
fw=3.1_120879-05_2006.09.20.12.31, state=disconnected, cause=insert, 
doamgh=true, barrierLevel=310, rawId=00144f0e9247, MTU=1500, 
tokenSeq=1, firstServer=c0a80001, namespace=IEEE802, ddcconfig=0, 
id=00144f0e9247, 
clientRand=D.bvr1UKMZH5KwMqgHaSQ8mCNof7n6s2inajIr4FxMe, 
realIP=c0a80013, useReal=true, event=insert, pn=39364, 
sn=00144f0e9247, rawType=pseudo, hw=SunRayP8, initState=1, _=1}
Mar  9 09:48:13 linux utauthd: Worker3 NOTICE: CONNECT 
IEEE802.00144f0e9247, TerminalId.00144f0e9247, explicit grant

Mar  9 09:48:13 linux utauthd: Worker3 NOTICE: MTU = 1500

Mar  9 09:48:13 linux utauthd: Worker3 NOTICE: 
SessionManager.getSessionManager: Initiate callback to utsessiond at 
localhost:7007
Mar  9 09:48:13 linux utauthd: Worker3 NOTICE: 
SessionManager.initiateCallback localhost:7010 established communication

Mar  9 09:48:31 linux utcapture: getAuthMgrRecords(): poll timed out
Mar  9 09:49:17 linux usersession: getAuthMgrRecords(): poll timed out

Mar  9 09:49:17 linux usersession: set_state(): failed to contact 
authd (Authentication Manager timeout)

Mar  9 09:49:40 linux status: get_current_list(): poll timed out
Mar  9 09:49:45 linux status: get_current_list(): poll timed out
Mar  9 09:49:51 linux status: getAuthMgrRecords(): poll timed out

Mar  9 09:49:51 linux status: set_state(): failed to contact authd 
(Authentication Manager timeout)

Mar  9 09:50:12 linux utgstatus: get_gstatus(): Poll timed out
Mar  9 09:50:27 linux utsession: getAuthMgrRecords(): poll timed out

Mar  9 09:50:27 linux utsession: set_state(): failed to contact authd 
(Authentication Manager timeout)





SO! It seems that DHCP server works fine, without any problem. When I 
check the DHCP status it returns the following information:


=====================================================
== utquery command after connecting DTU
=====================================================
linux:/opt/SUNWut/sbin # ./utquery -d 192.168.0.19
terminalID=00144f0e9247
        terminalIPA=192.168.0.19
        model=SunRayP8
        Subnet=255.255.255.0
        Router=192.168.0.1
        MTU=1500
        Broadcst=192.168.0.255
        LeaseTim=86400
        DHCPServer=192.168.0.1
        AuthSrvr=192.168.0.1
        AuthPort=7009
        LogHost=192.168.0.1
        FwSrvr=192.168.0.1
        NewTVer=3.1_120879-05_2006.09.20.12.31
        parmsVersion=3.1_120879-05_2006.09.20.12.31
        parmsBarrier=310
        currentAuth=192.168.0.1
        currentFW=3.1_120879-05_2006.09.20.12.31
        currentBarrier=310
        currentBarrierLevel=310
        AltAuth=192.168.0.1,255.255.255.255
        dname=site
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